Emma Peterson
Patient Care Technician
Sioux Falls,SD
Summary
Professional Patient Care Technician with substantial experience in critical care environments. Adept at supporting medical teams, ensuring high-quality patient care, and adapting to changing needs. Recognized for strong teamwork, reliability, and proficiency in patient monitoring, emergency response, and medical documentation. Known for effective communication, compassion, and results-driven approach. I have also obtained my LPN license recently, and plan to further my education to obtain my RN license in the future.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
Sanford Health
05.2022 - Current
- Assist nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Contribute to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Maintained clean and safe environment to promote patient safety and comfort.
- Improved patient satisfaction with attentive communication and responsiveness to needs.
- Collected and documented patient information to aid in accurate medical record keeping.
- Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
- Provide emotional support to patients and families, easing their stress and anxiety during hospital stays.
- Supported patients' daily living activities, improving their hospital stay experience.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Facilitated personal hygiene management, feeding and ambulation.
Cashier
Burger King
06.2017 - 05.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Hyvee
03.2018 - 08.2018
- Direct customer interaction
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
BSN Nursing Candidate - undefined
University of South Dakota
Vermillion, SD05-2025
Skills
- Vital signs monitoring
- Professional bedside manner
- Compassionate care
- Adaptable
- Willingness to learn
- Teamwork and collaboration
- CPR certification
Timeline
Patient Care Technician
Sanford Health
05.2022 - Current
Cashier
Hyvee
03.2018 - 08.2018
Cashier
Burger King
06.2017 - 05.2022
BSN Nursing Candidate - undefined
University of South Dakota