Emma Picarazzi
Grand Rapids
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Waitress
Nonla Burger Grand Rapids
Grand Rapids
04.2025 - Current
- Provided excellent customer service to enhance dining experiences.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in setting up tables and preparing for service shifts.
- Maintained cleanliness and organization of the dining area.
Camp Leader/Coaching Staff Member
Michigan Basketball Academy (MBA)
Grand Rapids
01.2022 - Current
- Supervised and managed camper safety during all events.
- Facilitated teamwork and sportsmanship among diverse groups.
- Led training sessions on fundamental basketball skills.
- Organized daily basketball drills and activities for campers.
- Encouraged participation from all campers regardless of skill level.
Administrative Assistant
Grand Rapids Storm Basketball
Grand Rapids
01.2019 - Current
- Managed schedules and appointments for team executives and coaches.
- Coordinated travel arrangements for players and staff during the season.
- Assisted in organizing community outreach events for fan engagement.
- Supported game-day operations, including ticket sales and customer service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Cart Girl
Watermark Country Club
Grand Rapids
05.2023 - 08.2024
- Ensured cleanliness and organization of the beverage cart.
- Communicated effectively with clubhouse staff and golfers.
- Built rapport with members to foster a welcoming environment.
- Maintained a clean and organized work area at all times.
- Ensured that all carts were properly supplied with necessary items.
- Assisted golfers in locating their carts and clubs.
- Cleaned out carts after each use by removing trash, replacing towels.
Education
Some College (No Degree) - Kinesiology
Aquinas College
Grand Rapids, MISome College (No Degree) - Health Sciences, Pre-Med
Grand Rapids Community College
Grand Rapids, MISkills
- Customer service
- Team collaboration
- Cleanliness maintenance
- Schedule management
- Time management
- Effective communication
- Problem solving
- Memory retention
- Cleanliness
- Attention to detail
- Complaint resolution
- Hospitality and accommodation
Affiliations
- Pre-Medical Student
- Student Athlete- Women’s Basketball
- Shadowing: Nurse Practitioner
Accomplishments
- Dean’s List student
- Cum Laude high school graduate
- Dual Sport Collegiate athlete my Freshman year of college
References
References available upon request.
Timeline
Waitress
Nonla Burger Grand Rapids
04.2025 - Current
Cart Girl
Watermark Country Club
05.2023 - 08.2024
Camp Leader/Coaching Staff Member
Michigan Basketball Academy (MBA)
01.2022 - Current
Administrative Assistant
Grand Rapids Storm Basketball
01.2019 - Current
Some College (No Degree) - Kinesiology
Aquinas College
Some College (No Degree) - Health Sciences, Pre-Med
Grand Rapids Community College