Emma Planek
Warrenville,IL
Summary
Seasoned Executive Team Leader with background in managing cross-functional teams, driving strategic planning, and executing operational initiatives. Known for strong leadership skills complemented by ability to foster team collaboration and boost productivity. Track record of impacting bottom-line growth through process improvement and alignment of business goals. Demonstrated ability to build relationships with key stakeholders, resulting in successful project outcomes.
Overview
13
13
years of professional experience
Work History
Executive Team Leader, Specialty Sales
Target
Batavia, Illinois
04.2022 - Current
- Developed and implemented strategies to improve team performance, morale and engagement.
- Created and maintained strong relationships with executive team members, key stakeholders and external partners.
- Provided coaching and mentoring support to direct reports and other team members.
- Identified areas of improvement in business operations processes, procedures and protocols.
- Organized regular meetings with the executive team to review progress on projects and initiatives.
- Managed daily operations including budgeting, resource allocation, staffing requirements and project timelines.
- Ensured compliance with all relevant legal regulations regarding employee recruitment, retention, labor laws.
- Provided guidance on strategic planning initiatives such as expansion plans or product launches.
- Facilitated collaboration between departments to maximize productivity levels across the organization.
- Resolved conflicts between employees or customers in a timely manner while preserving positive relationships.
- Coached employees to help each reach true potential and expand skill sets.
- Recruited individuals with talent, drive and experience, successfully adding unique dimensions to organization.
- Upheld open door policy to help employees feel comfortable voicing concerns.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Team Lead, Specialty Sales
Target
Warrenville, Illinois
02.2017 - 04.2022
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Monitored team performance against targets, taking corrective action where necessary.
- Provided support to junior staff during peak periods of workloads.
- Motivated staff through positive reinforcement techniques.
- Delegated tasks appropriately according to individual skill sets.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Team Member
Target
Warrenville
10.2011 - 02.2017
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
Education
College of DuPage
Glen Ellyn, IL04-2013
Skills
- Stakeholder Management
- Relationship building and management
- Team Development
- Staff Management
- Special projects
- Cross-functional team leadership
- Staff Oversight
Timeline
Executive Team Leader, Specialty Sales
Target
04.2022 - Current
Team Lead, Specialty Sales
Target
02.2017 - 04.2022
Team Member
Target
10.2011 - 02.2017
College of DuPage