Kayla Walker
Phoenix,AZ
Summary
Accomplished leader with over 7 years of demonstration delivering mission-critical results and offering outstanding communication and cross-cultural team management skills with entrepreneurial attitude for optimal profitability. Ambitious team builder creating strategic alliances with organizational leaders to effectively align with and support key business initiatives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Executive Team Leader, Specialty Sales
Target
Phoenix, AZ
07.2021 - Current
- Coached employees to help each reach true potential and expand skill sets.
- Facilitated collaboration between departments to maximize productivity levels across the organization.
- Resolved conflicts between employees or customers in a timely manner while preserving positive relationships.
- Provided guidance on strategic planning initiatives such as expansion plans or product launches.
- Monitored customer feedback data to ensure that products and services are meeting consumer needs.
- Upheld open door policy to help employees feel comfortable voicing concerns.
- Developed a comprehensive system for monitoring performance metrics across the organization.
- Reviewed job descriptions and performance evaluations of staff members to ensure accuracy.
- Assisted in developing long-term objectives for the executive team by setting realistic goals based on market analysis data.
- Led cross-functional teams in the development of new products and services from concept through launch.
Specialty Sales Team Leader
Target
Phoenix, AZ
09.2019 - 07.2021
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Maintained daily inventory to facilitate successful material distribution.
- Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
- Established clear expectations for employees, providing guidance when needed.
Style Consultant
Target
Phoenix, AZ
09.2018 - 09.2019
- Verified pleasing product display and accessibility for client's shopping experience by monitoring sales floor, stocking inventory and replenishing products.
- Greeted clients warmly and analyzed fashion needs and desires while identifying products for consideration.
- Extended sales support to fitting room by proposing complementary products and checking in periodically to offer fashion expertise and perspective.
- Oversaw overall department operation, engaging in loss prevention, cashiering, client questions and store maintenance.
Education
BBA - Human Resources Management
Western Governors University
Remote09-2025
Associate of Applied Science - Behavioral Sciences
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ12-2020
Skills
- Organizational Development
- Staff Management
- Operations Management
- Human Resources Management
- Team Development
- Relationship building
- Strategy Development
- Staff Training
- Employee Scheduling
Certification
- Certification in Behavioral Health Sciences
Timeline
Executive Team Leader, Specialty Sales
Target
07.2021 - Current
Specialty Sales Team Leader
Target
09.2019 - 07.2021
Style Consultant
Target
09.2018 - 09.2019
BBA - Human Resources Management
Western Governors University
Associate of Applied Science - Behavioral Sciences
Maricopa Community Colleges - South Mountain Community College