Emma Rabine
Chino Valley,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Central Arizona Pain Institute
08.2023 - 12.2023
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Stylist
,Maurices
06.2022 - 10.2023
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
- Boosted sales through effective upselling of complementary clothing items and accessories.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Optometry Assistant
Aliso Optometry
05.2023 - 08.2023
- Enhanced patient experience by providing efficient pre-testing and accurate documentation of medical history.
- Supported optometrists in conducting thorough eye examinations, resulting in improved patient care.
- Maintained a clean and organized workspace, ensuring optimal efficiency for the entire optometry team.
- Assisted in inventory management, keeping track of eyewear stock and ensuring timely ordering of supplies.
- Managed patient records efficiently while maintaining strict adherence to confidentiality policies and procedures.
- Coordinated insurance billing processes accurately, effectively reducing claim issues and increasing overall revenue for the practice.
- Facilitated patient referrals to specialists when necessary, ensuring comprehensive eye healthcare for all patients.
- Provided exceptional customer service, addressing patient inquiries in person and via phone calls.
Retail Assistant Manager
Goodwill Of Orange County
02.2023 - 05.2023
- Enhanced customer satisfaction by effectively resolving escalated issues and providing exceptional service.
- Streamlined store operations for increased efficiency through consistent monitoring and adjusting of inventory levels.
- Boosted sales performance with strategic merchandising plans and promotional displays.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
Retail Sales Associate
Drawn West
10.2022 - 02.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
High School Diploma -
Prescott High School
Prescott, AZ05.2022
Skills
- Patient Education
- Customer Service
- Eyewear Sales
- Patient Records
Timeline
Medical Receptionist
Central Arizona Pain Institute
08.2023 - 12.2023
Optometry Assistant
Aliso Optometry
05.2023 - 08.2023
Retail Assistant Manager
Goodwill Of Orange County
02.2023 - 05.2023
Retail Sales Associate
Drawn West
10.2022 - 02.2023
Stylist
,Maurices
06.2022 - 10.2023
High School Diploma -
Prescott High School
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