Summary
Overview
Work History
Education
Skills
Timeline
Generic

EMMA RAINES

Stillwater,Ok

Summary

My work experience has taught me patience, guidance, and hard work, but something that I have learned about myself through this process in many different fields is that I am very adaptable and always a leader in the roles I have. I have trained myself to have an attitude of excellence in whatever I do. I would be a personable and energetic asset to your team- committed to delivering excellence in all facets of customer service and administrative support.

Overview

1
1
year of professional experience

Work History

Server

The Rooster Bar And Grill
05.2023 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Back Desk Receptionist

Ruth Miller D.O
12.2022 - 05.2023
  • Coordinated with insurance companies to process claims and resolve issues.
  • Assisted doctor with vitals and patient preparation.
  • Greeting patients, scheduling appointments, managing patient records, and providing essential administrative support to ensure the efficient functioning of the healthcare practice.
  • I work for Dr. Miller as she needs me, most of this was able to be done hybrid.

Front desk Receptionist

Duplicating Department| Spears Business School
08.2022 - 12.2022
  • Enter/Update data from individual files in the data base once a month to bill departments
  • Be an assist to the main copy director
  • Manage supplies in supply room
  • Answer phone calls
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Sorted and delivered mail and packages upon arrival to correct departments.

CNA • Nurses Assistant

Milestone Retirement Communities
05.2022 - 08.2022
  • Working in 2 different buildings, I helped in the daily living activities for over 50 residents
  • My skills in this position were waking residents, changing, cleaning rooms, serving 2 meals during my shifts and helping the residents with any activities they are trying to achieve.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, muscular dystrophy, schizophrenia, and alzhemiers.

Education

No Degree - Nursing

Oklahoma State University
Stillwater, OK
05.2025

Long Term Care Aide - CNA Certification

Francis Tuttle Technology Center - Portland
Oklahoma City, OK
03.2021

Diploma - undefined

SACHSE HIGH SCHOOL
Sachse, TX
2021

Skills

  • I have my AED, CNA, and CPR certifications
  • Great attitude, excellent communication, bright and smiley personality, respectful and confidential, great with children, long-term care, leadership, professionalism
  • Server Improvements
  • Dining Room Cleaning and Upkeep
  • Hospitality Service Expertise
  • Office Management
  • Filing
  • Front Desk Operations
  • Scheduling Appointments
  • Strategic Planning

Timeline

Server

The Rooster Bar And Grill
05.2023 - 08.2023

Back Desk Receptionist

Ruth Miller D.O
12.2022 - 05.2023

Front desk Receptionist

Duplicating Department| Spears Business School
08.2022 - 12.2022

CNA • Nurses Assistant

Milestone Retirement Communities
05.2022 - 08.2022

No Degree - Nursing

Oklahoma State University

Long Term Care Aide - CNA Certification

Francis Tuttle Technology Center - Portland

Diploma - undefined

SACHSE HIGH SCHOOL

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EMMA RAINES