Emma Ramirez
Palm Springs
Summary
Adaptable professional with 25 years of work experience and proven knowledge of leadership, problem-solving, and prioritization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
TEMPORARY ELECTION ASSISTANCE
The Registrar of Voters Riverside County
01.2024 - Current
- Coordinated volunteers for poll-worker assignments, providing training as needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
LICENSED INSURANCE AGENT
AARP UnitedHealth Care Medicare
06.2023 - Current
- Analyzed clients' current insurance policies and suggested additions or other changes.
MOBILE NOTARY PUBLIC
Independent Contractor
01.2019 - Current
- Assisted with loan closings, refinancing, power of attorney documents and real estate transactions.
FESTIVAL BOX OFFICE STAFF
Goldenvoice Festival Management
04.2025 - 05.2025
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Managed ticket sales and processing using point-of-sale systems to ensure accuracy and speed.
- Provided exceptional customer service by answering phone calls promptly and addressing online inquiries effectively.
SEASONAL TICKET SALES ASSOCIATE
Desert Champions , LLC
01.2025 - 03.2025
- Processed ticket sales transactions accurately using point-of-sale systems.
- Assisted customers with inquiries and resolved ticket-related issues efficiently.
- Maintained up-to-date knowledge of event schedules and pricing structures.
EMERGENCY ROADSIDE SERVICE REPRESENTATIVE
The Automobile Club of Southern California
07.2012 - 04.2013
- Navigated multiple computer systems and applications and utilized search tools to find information for customer inquiries.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
High School Diploma -
Stephen F Austin High School
El Paso, TX05-1971
Skills
- Customer Service
- Microsoft Outlook
- Data Collection
- Attention to detail
- Dependable and responsible
- Call Center Operations
Certification
- Licensed Insurance Agent State of California 2023
- Certified Notary Public State of California 2019
Timeline
FESTIVAL BOX OFFICE STAFF
Goldenvoice Festival Management
04.2025 - 05.2025
SEASONAL TICKET SALES ASSOCIATE
Desert Champions , LLC
01.2025 - 03.2025
TEMPORARY ELECTION ASSISTANCE
The Registrar of Voters Riverside County
01.2024 - Current
LICENSED INSURANCE AGENT
AARP UnitedHealth Care Medicare
06.2023 - Current
MOBILE NOTARY PUBLIC
Independent Contractor
01.2019 - Current
EMERGENCY ROADSIDE SERVICE REPRESENTATIVE
The Automobile Club of Southern California
07.2012 - 04.2013
High School Diploma -
Stephen F Austin High School