Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Affiliations
EAGLE SCOUT- BOY SCOUTS OF AMERICA
Interests
Timeline
Generic
Robert Gardner

Robert Gardner

Tampa,Florida

Summary

Results driven customer service professional with over 10 years' experience seeking a challenging role to leverage exceptional communication skills, proven problem-solving abilities, and a passion for delivering outstanding customer experiences. Committed to providing top notch service and fostering strong customer relationships.

Overview

6
6
years of professional experience

Work History

Remodel Assistance (Temporary)

Walmart
03.2025 - 05.2025

Assist in remodel of Walmart Grocery Store

Customer Service Representative

ONE TOUCH
09.2024 - 12.2024

Working with AT and T to provide service and troubleshoot any cellular phone issues

Collecting payments and provide support

  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Cleaner Environmental Services

Tampa General Hospital
06.2023 - 05.2024

Clean and sanitize all work and patient areas including

> Patient rooms

> Bathrooms

> Work areas

CSR and Sales

Disney
04.2022 - 07.2022

Sales and confirmation for vacations and Park packages including

> Information

> Fares

> Trips

> Cruises

> add on sales

Stocking and Customer Service

Walmart
07.2021 - 05.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Internet Orders and Customer Service

Lowes
12.2019 - 10.2020
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

CSR

Ranstad Staffing Agency
05.2019 - 12.2019
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.

Education

AA - Psychology

Argosy University

High School Diploma -

HB Plant
Tampa, FL
06-1980

Skills

  • Medical Office Experience
  • Medical Scheduling
  • Record Keeping
  • Inside Sales
  • Clerical Experience
  • Order Entry
  • Outside Sales
  • Microsoft Office
  • Transcription
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable

Accomplishments

  • Supervised team of [Number] staff members.
  • assisted with Store Remodel

Awards

Eagle Scout (Boy Scouts of America)

Affiliations

  • Wellswood and North Tampa baseball Coach from 2003-01 to 2019-04
  • Coaching and managing baseball and Fast pitch Softball

EAGLE SCOUT- BOY SCOUTS OF AMERICA

Received 28 merit badges

12 Skill Awards

Interests

Baseball and softball Coaching from 2003 to 2017

at Wellswood Park and North Tampa Pony Baseball

Timeline

Remodel Assistance (Temporary)

Walmart
03.2025 - 05.2025

Customer Service Representative

ONE TOUCH
09.2024 - 12.2024

Cleaner Environmental Services

Tampa General Hospital
06.2023 - 05.2024

CSR and Sales

Disney
04.2022 - 07.2022

Stocking and Customer Service

Walmart
07.2021 - 05.2022

Internet Orders and Customer Service

Lowes
12.2019 - 10.2020

CSR

Ranstad Staffing Agency
05.2019 - 12.2019

AA - Psychology

Argosy University

High School Diploma -

HB Plant