Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Reisinger

Rochester

Summary

Results-driven general manager experienced in optimizing restaurant operations and enhancing team performance. Known for effective communication, adaptability, and attention to detail, contributing to improved customer engagement and operational efficiency.

Overview

6
6
years of professional experience

Work History

Manager

GGs Pizza
East Rochester
06.2023 - Current
  • Supervised staff to ensure high-quality customer service delivery.
  • Trained new employees on operational procedures and safety standards.
  • Developed employee schedules to optimize staffing levels during peak hours.
  • Addressed customer inquiries and resolved service-related issues promptly.
  • Oversaw cash management and daily financial reconciliation tasks.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Assigned tasks to associates to fit skill levels and maximize team performance.

General Manager

Moes Southwestern Grill
Penfield
07.2021 - 06.2023
  • Oversaw daily operations to ensure smooth restaurant functioning.
  • Managed staff scheduling and training for optimal team performance.
  • Coordinated with vendors to maintain quality food supply and equipment.
  • Implemented inventory management systems for food and supply tracking.
  • Developed marketing strategies to enhance customer engagement and sales.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Assistant Manager

Moes Southwestern Grill
Henrietta
10.2020 - 07.2021
  • Assisted in managing daily operations and workflow efficiency.
  • Supported team training on customer service techniques and food safety standards.
  • Ensured compliance with health regulations and cleanliness standards.
  • Ensured compliance with safety regulations and company policies.
  • Resolved conflicts between team members in an effective manner.

Education

Some College (No Degree) - Teaching

Monroe Community College
Rochester, NY

Skills

  • Project management
  • Partnership development
  • Effective communication
  • Organization
  • Time management
  • Adaptability
  • Attention to detail
  • Problem solving
  • Google Docs

Timeline

Manager

GGs Pizza
06.2023 - Current

General Manager

Moes Southwestern Grill
07.2021 - 06.2023

Assistant Manager

Moes Southwestern Grill
10.2020 - 07.2021

Some College (No Degree) - Teaching

Monroe Community College
Emma Reisinger