Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Emma Renkes

Plano,IL

Summary

Dedicated student interested in applying excellent communication and interpersonal skills to a Sales Support Account Management role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Overview

7
7
years of professional experience

Work History

Restaurant Waiter

Tin Roost
North Liberty, IA
08.2021 - 11.2023
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Nursing Assistant

VA Medical Center
Iowa City, IA
08.2022 - 11.2022
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Medication Aide

The Keystones of Cedar Rapids
Cedar Rapids, IA
08.2020 - 05.2021
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.

Restaurant Waiter

Texas Roadhouse
Cedar Rapids, IA
08.2019 - 04.2021
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Restaurant Waiter

Family Chef
Morrison, IL
02.2017 - 08.2019
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Education

Kirkwood Community College
05.2021

Morrison High School
05.2019

Some College (No Degree) - Business Administration

Purdue Global University
Indianapolis, IN

Skills

  • Service Quality
  • Point of Sale (POS) System Operations
  • Guest Relations Management
  • Order Management
  • Guest Relations
  • Compliance Standards
  • Positive and Professional
  • Upselling Techniques
  • Relationship Management
  • Effective Customer Upselling
  • Sales Techniques

Affiliations

  • Motherhood
  • Traveling
  • Exercising

Languages

Spanish
Limited
English
Professional

References

References available upon request.

Timeline

Nursing Assistant

VA Medical Center
08.2022 - 11.2022

Restaurant Waiter

Tin Roost
08.2021 - 11.2023

Medication Aide

The Keystones of Cedar Rapids
08.2020 - 05.2021

Restaurant Waiter

Texas Roadhouse
08.2019 - 04.2021

Restaurant Waiter

Family Chef
02.2017 - 08.2019

Kirkwood Community College

Morrison High School

Some College (No Degree) - Business Administration

Purdue Global University

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