Summary
Overview
Work History
Education
Skills
Empolyee of the Month
Languages
Work Availability
Timeline
Generic

Emma Reyes

Van Nuys ,CA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience

Work History

Activities Assistant

The Gardens at Park Balboa
08.2021 - Current
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Engaged residents through events, small groups, and personal attention.
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.

Front Desk Receptionist

The Gardens at Park Balboa
08.2021 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Warehouse Packager

Omega Market
07.2019 - 08.2021
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Maintained high-quality standards with thorough inspection of finished products before packaging.
  • Ensured high-quality product presentation by conducting thorough inspections of completed packages before shipment.
  • Proactively identified potential bottlenecks or inefficiencies within the packaging workflow, initiating discussions with team members on possible solutions to optimize productivity.

Education

Van Nuys High School
Van Nuys, CA

Associate of Science - Radiologic Technology

Los Angeles City College
Los Angeles, CA
06-2028

Skills

  • Senior living experience
  • Relationship building
  • Resident support
  • Flexibility
  • Active listening
  • Effective communication

Empolyee of the Month

Awarded Employee of the Month of April 2024. Demonstrated going above and beyond in the company, while assisting residents and family members concerns. 

Languages

English
Native or Bilingual
Spanish
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Activities Assistant

The Gardens at Park Balboa
08.2021 - Current

Front Desk Receptionist

The Gardens at Park Balboa
08.2021 - Current

Warehouse Packager

Omega Market
07.2019 - 08.2021

Van Nuys High School

Associate of Science - Radiologic Technology

Los Angeles City College

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