Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Emma Robert

Weston

Summary

Dynamic professional with a proven track record in workflow optimization and team collaboration, demonstrated at CVS Pharmacy. Skilled in insurance billing and fostering positive relationships, I excel in fast-paced environments, ensuring confidentiality and efficiency. My background in education and healthcare equips me with a unique blend of hard and soft skills, driving results and enhancing service quality.

Overview

3
3
years of professional experience
1
1
Certification

Work History

CVS Pharmacy Technician

CVS Pharmacy
10.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Camp Counselor

Norfield Congregational Church
08.2023 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.

Middle School Teaching Assistant

Weston Public Schools
05.2023 - 06.2023
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.

Education

Bachelor of Arts - Psychology

Salve Regina University
Newport, RI
05.2027

High School Diploma -

Weston High School
Weston, CT
06.2023

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Insurance Billing
  • Insurance Verification
  • Positive Attitude
  • Computer Skills
  • Relationship Building
  • Calm and Patient Demeanor
  • Complex Problem-Solving
  • Child and adolescent mentoring

Certification

  • CPR/AED Certification
  • Pharmaceutical License in the state of CT

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Camp Counselor

Norfield Congregational Church
08.2023 - 08.2023

Middle School Teaching Assistant

Weston Public Schools
05.2023 - 06.2023

CVS Pharmacy Technician

CVS Pharmacy
10.2021 - Current

Bachelor of Arts - Psychology

Salve Regina University

High School Diploma -

Weston High School

Similar Profiles

CREATE PROFILE
Emma Robert