Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naila Abdul-Nabi

Orlando,FL

Summary

I believe that an efficient work environment is done with logic, respect and accuracy. I have experience in working in teams my entire life with extracurricular activities, as well as having a big family! I am able to continue enhancing workflow and patient satisfaction through meticulous medication dispensing and inventory management. I have mastered being Skilled in problem-solving and team collaboration, practice in being fluently multilingual, and committed to maintaining confidentiality and safety. I can present exceptional customer service by efficiently addressing patient needs and fostering positive relationships. I am personable and dedicated with keen eye for detail and proactive approach. Possesses foundational knowledge in pharmaceutical terminology and drug interactions, along with excellent organizational and data entry skills. Committed to ensuring accurate medication dispensing and enhancing patient care, offering strong foundation in customer service and teamwork, eager to learn and excel in pharmaceutical environment. Brings ability to quickly grasp pharmaceutical concepts and apply precise data entry skills. Ready to use and develop attention to detail and communication skills in a pharmatech role.

Overview

1
1
year of professional experience

Work History

CVS Pharmacy Technician

CVS Pharmacy
11.2023 - 07.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Education

Associate of Arts - Biochemistry

Valencia College
Orlando, FL
04-2025

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Medication dispensing
  • Prescription filling
  • Patient confidentiality
  • Supply restocking
  • Drug safety

Timeline

CVS Pharmacy Technician

CVS Pharmacy
11.2023 - 07.2024

Associate of Arts - Biochemistry

Valencia College
Naila Abdul-Nabi