Emma Rockefeller
San Diego,CA
Summary
Dedicated student of Criminal Justice and Psychology at SDSU, leveraging academic knowledge and practical skills in hands-on law enforcement or community support role. Consistently demonstrates ability to work collaboratively in diverse teams, effectively manage complex situations, and communicate under pressure. Strong drive to make a positive impact and ultimate goal is to advance into position in corrections and rehabilitation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Waitress
Outback Steakhouse
04.2022 - Current
- Delivered exceptional dining experiences by providing timely and attentive service to an average of 50 customers per shift in a fast-paced steakhouse environment.
- Collaborated with kitchen and bar staff to ensure timely preparation and delivery of meals, ensuring quality and presentation.
Security and Staff
Viejas Arena Event Staff
02.2022 - Current
- Responsible for providing support for attendees by helping them find their seats, escorting ADA persons, settling disputes between attendees, and providing general knowledge on the venue
- Direct medical and security personnel when starting and finishing the event, prioritizing customer safety and efficiency
Cashier/Line Member
Chipotle Mexican Grill
08.2020 - 08.2021
- Maintained high standards of customer service during high-volume, fast paced operations
- Mastered point-of-service (POS) computer system and handled currency and credit transactions quickly and accurately
Education
Bachelors Degree - Criminal Justice, Psychology
San Diego State University
San Diego, CA05.2025
Skills
- Integrity and honesty
- Emotional intelligence and patience
- Conflict resolution and de-escalation tactics
- Team collaboration and relationship building
- Attention to detail and critical thinking
- Advanced technological skills
Certification
CPR and AED Certified, American Red Cross. Course completed April 2019.
Timeline
Server/Waitress
Outback Steakhouse
04.2022 - Current
Security and Staff
Viejas Arena Event Staff
02.2022 - Current
Cashier/Line Member
Chipotle Mexican Grill
08.2020 - 08.2021
Bachelors Degree - Criminal Justice, Psychology
San Diego State University
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