Driven professional with a proven track record at Group 1 Auto, excelling in customer service and vehicle assessment. Demonstrated ability to enhance customer satisfaction and improve operational efficiency through effective communication and strong work ethic. Skilled in multitasking and organization, adept at fostering client rapport and delivering results with a 20% increase in customer retention. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.