Emma Rupprecht
Ada
Summary
Dynamic manager with proven success at Classic Equestrian, enhancing customer satisfaction through effective conflict resolution and team leadership. Skilled in time management and decision-making, I foster a productive environment, achieving operational excellence while maintaining high service standards. Committed to delivering superior support and ensuring a positive experience for all patrons.
Overview
2022
2022
years of professional experience
Work History
Manager
Classic Equestrian
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Riding Instructor
White Oak Farms
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Managed and resolved client inquiries with a focus on rapid response and superior support.
Retail Associate
Classic Equestrian
01.2018 - 01.2022
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Managed and resolved client inquiries with a focus on rapid response and superior support.
Education
Bachelor Of Arts - Illustration
Grand Valley State University
Allendale, MI05.2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Retail Associate
Classic Equestrian
01.2018 - 01.2022
Manager
Classic Equestrian
Riding Instructor
White Oak Farms
Bachelor Of Arts - Illustration
Grand Valley State University
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