Emma Ryan
Woburn,MA
Summary
Ambitious young professional with experience in high stress work enviroments. Track record of maintaining accurate records and fostering positive client interactions. Willingness to go the extra mile to be helpful in order to meet team goals.
Overview
5
5
years of professional experience
Work History
Debt Collector
Zwicker & Associates P.C.
Andover, MA
10.2025 - Current
- Conducted negotiations with clients to facilitate debt recovery and payment arrangements.
- Managed account documentation and maintained accurate records of transactions.
Server
Darden Restaurant Group
Burlington, MA
05.2025 - 10.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Receptionist
Framingham State University Admissions Office
Framingham, MA
12.2022 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multi-line telephone system and greeted claimants during office visits.
COVID-19 Screener
All One Health
Boston, MA
05.2021 - 09.2021
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Provided support during high-volume testing events, facilitating efficient operations under pressure.
Education
Paralegal Certificate -
Boston University
Boston, MA02-2026
Bachelor of Arts - Political Science And Government
Framingham State University
Framingham, MA05.2025
Skills
- Strong multitasking
- Stress tolerance
- Time management
- Attention to detail
Timeline
Debt Collector
Zwicker & Associates P.C.
10.2025 - Current
Server
Darden Restaurant Group
05.2025 - 10.2025
Receptionist
Framingham State University Admissions Office
12.2022 - 08.2023
COVID-19 Screener
All One Health
05.2021 - 09.2021
Paralegal Certificate -
Boston University
Bachelor of Arts - Political Science And Government
Framingham State University