Elizabeth Keeton
Saint Joseph,TN
Overview
4
4
years of professional experience
Work History
Debt Collector
Smith Rouchon & Associates
Florence, AL
08.2025 - Current
- Managed collections through effective communication with clients to resolve outstanding debts.
- Utilized collection software to track accounts and manage payment arrangements efficiently.
- Conducted thorough account reviews to identify discrepancies and initiate corrective actions.
- Implemented negotiation techniques to maximize debt recovery while maintaining customer relationships.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Implemented customized payment plans based on debtor''s financial situation, increasing likelihood of full repayments over time.
- Took payments over the phone by entering in checking information and card information.
Crew Member
Jacks Family Resturant
Lawrenceburg, TN
07.2024 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Trained new crew members on operational procedures and safety protocols.
Server
Fiesta Mexicana
Loretto, TN
07.2022 - 08.2023
- Provided excellent customer service in fast-paced dining environment.
- Delivered food and beverages accurately and efficiently to guests.
- Managed multiple tables simultaneously while ensuring guest satisfaction.
- Maintained knowledge of daily specials and menu changes for guest inquiries.
- Resolved guest complaints promptly, enhancing overall dining experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Prepared and served a variety of cocktails and beverages to ensure customer satisfaction.
Education
High School Diploma -
Loretto High School
Loretto, TN05.2021
Skills
Communication
Patience and persistence
Call center experience
Customer service
Multitasking and time management
Timeline
Debt Collector
Smith Rouchon & Associates
08.2025 - Current
Crew Member
Jacks Family Resturant
07.2024 - 08.2025
Server
Fiesta Mexicana
07.2022 - 08.2023
High School Diploma -
Loretto High School