Ryan J. Alsop
37 Micahel Anthony Ln. Depew,NY
Summary
Dynamic professional with strong interpersonal skills with a focus on managerial development, dedicated to contributing these skills to a reputable organization. Proven ability to lead teams, enhance operational efficiency, and foster collaborative environments. Committed to leveraging expertise in communication and customer service to drive organizational success.
Overview
12
12
years of professional experience
Work History
Debt Collector
Capital Mitigation Services
Allegany, NY
10.2024 - Current
- Efficiently make an average of 200 to 250 calls each day
- Monitor debtor accounts for changes in status or payment arrangements
- Answered customer questions regarding account discrepancies or problems
- Contact customers with delinquent accounts to solicit payment
Store Manager
The UPS Store Inc.
3221 Southwestern Blvd. Orchard Park, NY
12.2016 - 03.2024
- Monitored all operations at the UPS Store at full capacity as the Store Manager
- Processing packages for customers, freight shipments, Amazon returns, and other various company returns daily
Game Room Manager; Torch Club Advisor
Depew Lancaster Boys and Girls Club
Depew, NY
09.2012 - 02.2019
- Overseen activities of club members aged 7-16 each day for safety compliance.
- I developed and created the curriculum for a youth leadership group, Torch Club
- Assisted and volunteered on a regular basis for events and fundraisers for the club
Education
Bachelor of Science - Business Administration
SUNY Buffalo State College
Buffalo, NY 05-2019
High School Diploma -
Lancaster High School
Lancaster, NY06-2015
Skills
- Communication
- Customer service
- Creativity
- Microsoft Office proficient
- Leadership
- Strategic thinking
- Critical thinking
- Social Media Developer
Timeline
Debt Collector
Capital Mitigation Services
10.2024 - Current
Store Manager
The UPS Store Inc.
12.2016 - 03.2024
Game Room Manager; Torch Club Advisor
Depew Lancaster Boys and Girls Club
09.2012 - 02.2019
Bachelor of Science - Business Administration
SUNY Buffalo State College
High School Diploma -
Lancaster High School
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