Summary
Overview
Work History
Education
Skills
Timeline
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Emma Rynders

Alton,IL

Summary

I have a proven track record in enhancing guest relations and service quality. Demonstrating exceptional cleanliness and order accuracy. Skilled in cash handling and fostering positive customer experiences, I significantly contributed to efficient operations and team success. My ability to train and lead by example underscores my commitment to excellence and teamwork. I am looking to extend my professionalism in an office administration role.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Applebee's Neighborhood Grill & Bar
10.2023 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Crew Trainer

Hawaiian Bros
09.2022 - 10.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Team Member

Five Guys
07.2021 - 11.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High School Diploma -

Edwardsville High School
Edwardsville, IL
06.2023

Skills

  • Order Taking
  • Cleanliness
  • Service Quality
  • Table Setting
  • Food safety awareness
  • Memory retention
  • Food presentation
  • Cash Handling
  • Order Accuracy
  • Guest Relations
  • Professional Appearance
  • Food safety understanding

Timeline

Restaurant Waiter

Applebee's Neighborhood Grill & Bar
10.2023 - Current

Crew Trainer

Hawaiian Bros
09.2022 - 10.2023

Team Member

Five Guys
07.2021 - 11.2022

High School Diploma -

Edwardsville High School

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Emma Rynders