EMMA SALATINO

• Effectively utilizes NeoGov and Smartsheet software to track part-time employee onboarding progress, ensuring accurate data management and timely completion of required paperwork.
• Provides supervisors with regular, detailed communication on the onboarding progress of new hires, including I-9 and background check updates.
• Responds to internal inquiries regarding HR policies, procedures, payroll.
• Enhances the onboarding process by actively engaging with employees to address inquiries and concerns, ensuring a smooth transition into their new roles.

• Helped with recruitment process by posting job openings, screening resumes and scheduling interviews.
• Prepared legal documents for court proceedings and ensured accuracy and compliance with state legal requirements.
• Managed a high volume of daily phone calls and emails by delivering timely, accurate information and effective business communication.
• Developed administrative processes to achieve organizational objectives and improve office efficiency.

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• Delivered exceptional customer service through direct communication with clients and team members.
• Handled incoming calls and directed callers to appropriate department or employee.
• Trained staff members to perform work activities and use computer applications.
• Reviewed files, records and other documents to obtain information or respond to requests.

• Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
• Followed routines to foster stability and structure in children's lives during parental absences.
• Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
• Assisted children with completing homework and special assignments to improve academic performance.