Emma Schaetz
Appleton,WI
Summary
Proven leader and problem-solver at Little Caesars, adept in decision-making and customer service, significantly enhancing team performance and operational efficiency. Skilled in cash handling and employee training, I excel in fast-paced environments, consistently meeting and surpassing employer expectations with a focus on achievement over routine tasks.
Overview
3
3
years of professional experience
Work History
Shift Manager
Little Caesars
01.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Excelled in every store position and regularly backed up front-line staff.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Cleaner
Physical Achievement Center
09.2021 - 08.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Education
High School Diploma -
Fox Valley Lutheran
Appleton, WI05-2024
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Opening and closing procedures
- Punctual and reliable
Timeline
Shift Manager
Little Caesars
01.2023 - Current
Cleaner
Physical Achievement Center
09.2021 - 08.2022
High School Diploma -
Fox Valley Lutheran
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