Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Emma Schnaitman

Marshall,MI

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and proper service skills. Strives to meet customer needs, have good relationships with coworkers, and keep a positive work environment.

Overview

5
5
years of professional experience

Work History

Server

The Stagecoach Inn
Marshall, MI
06.2024 - Current
  • Maintain knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Collaborate with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Stay informed about daily specials, new menu items, and promotions.
  • Monitor the dining room for cleanliness and proper set-up at all times.
  • Ensure that each guest is served courteously, quickly, and efficiently.

Server

The Sandhill
Marshall , Michigan
07.2020 - 06.2024
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties, such as setting up the dining area, restocking supplies, and cleaning.
  • Accurately recorded orders on the cash register and point-of-sale system.

Restaurant Busser

The Red Arrow
Fremont, IN
07.2019 - 09.2021
  • Assisted servers by refilling beverages, clearing dishes, carrying trays, and delivering food items to the table.
  • Delivered excellent customer service by being friendly and accommodating guest needs.
  • Ensured that all areas were properly sanitized at the end of each shift.
  • Processed transactions using the cash register and credit card machine.

Education

Associate of Arts - Psychology

Lansing Community College
Lansing, MI
05-2024

Skills

  • Guest Engagement
  • Strong Work Ethic
  • Positive and professional
  • Customer Service
  • Problem-solving capabilities
  • Time Management

Accomplishments

  • Made Dean's List, with a 3.97 GPA, every semester during my time at Lansing Community College

Affiliations

  • Volunteered as a Sunday school aid for a year at St. Mark Lutheran Church in Battle Creek, MI.

References

References available upon request.

Timeline

Server

The Stagecoach Inn
06.2024 - Current

Server

The Sandhill
07.2020 - 06.2024

Restaurant Busser

The Red Arrow
07.2019 - 09.2021

Associate of Arts - Psychology

Lansing Community College

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Emma Schnaitman