Emma Shaw
Lanesborough,Massachusetts
Summary
Dependable key holder with over 2 years of experience in retail, customer service, and hospitality, earning a tough resolve to handle high-stress situations and adapting to each customer's needs.
Overview
4
4
years of professional experience
Work History
Hospitality
The Country Store at Jiminy Peak
12.2023 - 12.2025
- Handled a multitude of tasks. Including but not limited to stocking shelves, operating the register, and regularly tidying up.
- Greeting customers and engaging in friendly conversation, as well as being able to provide basic information about Jiminy Peak, the ski resort, the mountain and the surrounding areas.
- Experienced in closing the store in the evenings, preparing for the next morning, as well as opening the store, preparing for the day.
Mail Handling
The post office at the Country Store at Jiminy Peak
12.2023 - 12.2025
- Sorted and processed a high volume of packages and letters, distributing them to post office boxes that were located at the Country Store.
- Ensured that outgoing mail got sent out at the appropriate time each day.
Customer Service
Bubble Bubble Tea House
03.2022 - 09.2022
- Learned how to speak to customers in a friendly and professional fashion, while operating the register and adjusting to a fast paced environment.
Education
Class of 2023 -
Royse City Highschool
Royse City, Texas05.2023
Skills
- Communication
- Customer Service
- Multitasking
- Punctuality
- Cash Drawer management and balancing
- Conflict Resolution
- Interpersonal Skills
- Adaptability
- Mail distribution
References
References available upon request.
Timeline
Hospitality
The Country Store at Jiminy Peak
12.2023 - 12.2025
Mail Handling
The post office at the Country Store at Jiminy Peak
12.2023 - 12.2025
Customer Service
Bubble Bubble Tea House
03.2022 - 09.2022
Class of 2023 -
Royse City Highschool