Sean P. Morahan
Newton,MA
Summary
Seasoned professional at Charles River Country Club with expertise in interpersonal communication and Microsoft Office. Successfully manages over 500 special orders annually, demonstrating strong leadership and consistently driving sales performance. Known for dependability and problem-solving skills in high-pressure environments, ensuring exceptional experiences for members and guests. Aiming to leverage skills in a dynamic role that further enhances customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hospitality
Charles River Country Club
Newton Centre, USA
04.2019 - Current
- Company Overview: An Eighteen hole, member-owned Donald Ross design founded in 1921
- Host to numerous Massachusetts & regional golf tournaments
- With Over 300 actively golfing members averaging 27,000 rounds over the past five years
- Utilize interpersonal and customer service skills to provide memorable golf experience for members & guest
- Communicate and greet every person that plays golf on a daily basis
- Play with members as much as possibly to create deeper relationships
- An Eighteen hole, member-owned Donald Ross design founded in 1921
- Host to numerous Massachusetts & regional golf tournaments
- With Over 300 actively golfing members averaging 27,000 rounds over the past five years
Golf Shop Operations
Charles River Country Club
Newton Centre, USA
04.2019 - Current
- Company Overview: An Eighteen hole, member-owned Donald Ross design founded in 1921
- Host to numerous Massachusetts & regional golf tournaments
- With Over 300 actively golfing members averaging 27,000 rounds over the past five years
- Manage the special order program by actively ordering, keeping members up to date, receiving, and billing over 500 orders annually
- Create and change Golf Shop displays weekly to move traffic and engage members and guests to drive golf shop sales in a shop that averages $700,00 annually
- Participate in buying inventory to maintain the highest level of products and new equipment
- Attend sales meetings and PGA Show to annually stock the golf shop
- Conduct annual Golf Shop inventory and sales reports using Club Essentials Software
- Create open to buy plan to more accurately purchase new inventory and predict monthly shop sales
- Maintain a role on Titleist and FootJoy staff for over three while actively promoting club and apparel sales through the shop
- An Eighteen hole, member-owned Donald Ross design founded in 1921
- Host to numerous Massachusetts & regional golf tournaments
- With Over 300 actively golfing members averaging 27,000 rounds over the past five years
Tournament Operations
Charles River Country Club
Newton Centre, USA
04.2019 - Current
- Company Overview: An Eighteen hole, member-owned Donald Ross design founded in 1921
- Host to numerous Massachusetts & regional golf tournaments
- With Over 300 actively golfing members averaging 27,000 rounds over the past five years
- Team lead on major Men's Golf events throughout the season including - Men's Invitational, Men's Member-Member, Fall Two Day Member-Guest, Club Championship & One Day Member Guest tournaments
- Maintain relationships with vendors to select unique and personalized tee gifts
- Create unique and interactive tournament websites utilizing GolfGenius Tournament software for constant communication with members & guests
- Meet with tournament chairs to achieve overall goals and logistics for each event
- Maintain a budget for each individual event to track profit & loss
- An Eighteen hole, member-owned Donald Ross design founded in 1921
- Host to numerous Massachusetts & regional golf tournaments
- With Over 300 actively golfing members averaging 27,000 rounds over the past five years
Instruction & Club Fitting
Charles River Country Club
Newton Centre, USA
04.2019 - Current
- Company Overview: An Eighteen hole, member-owned Donald Ross design founded in 1921
- Host to numerous Massachusetts & regional golf tournaments
- With Over 300 actively golfing members averaging 27,000 rounds over the past five years
- Actively teach golfers of all skill levels and ages - averaging over 150 individual and group lessons annually & maintaining over 40 repeat students
- Conducted an average of 40 club fits each season with close to 100 percent buy rate
- An Eighteen hole, member-owned Donald Ross design founded in 1921
- Host to numerous Massachusetts & regional golf tournaments
- With Over 300 actively golfing members averaging 27,000 rounds over the past five years
PGA Level III Internship
The Country Club
Chestnut Hill, USA
05.2017 - 12.2018
- Company Overview: The Country Club was one of the five founding members of the United States Golf Association, has hosted 16 USGA competitions, and will be the host of the 2022 United States Open
- The club has 27-holes with over 1,200 members playing 25,000 rounds annually
- Promote hospitality and a memorable golf experience by taking an active role in exceeding member and guests expectations
- Creating displays to drive sales, alter traffic in the shop, and promote different vendors in a golf shop averaging $1.2 million in revenue
- Preform monthly inventory and sales analysis with JONAS POS System
- Communicate with Golf Committee Chair and Clubhouse Staff Chair assigned to the event
- Develop a profit and loss statement to help determine prizes and favors
- Recap events through written summaries, notes from participants, and meet with involved committees and staff to review and improve for future events
- The Country Club was one of the five founding members of the United States Golf Association, has hosted 16 USGA competitions, and will be the host of the 2022 United States Open
- The club has 27-holes with over 1,200 members playing 25,000 rounds annually
PGA Level I & III Internship
Chevy Chase Club
Chevy Chase, USA
04.2015 - 08.2015
- Company Overview: An Eighteen hole, member-owned Donald Ross Design founded in 1892
- Provide members and guests with a memorable experience by providing excellent customer service striving to exceed their needs
- Create new displays and maintain pro shop organization to create new and exciting shop experiences for members
- Conduct the Chevy Chase Junior Golf Camp for over 50 children during an eight week period while maintaining communication with parents
- Team lead on Ladies Nine-Hole division which ranged from 10-25 ladies weekly using the tournament software Golf Genius
- An Eighteen hole, member-owned Donald Ross Design founded in 1892
Education
BBA - PGA Professional Golf Management
Campbell University
Buies Creek, NC12-2018
Skills
- Interpersonal skills
- Proficient in Microsoft Office programs, including Word, Excel, PowerPoint, and Publisher
- Highly self-motivated
- Dependability
- Leadership
- Problem solving
- Communication
Certification
- Member of the Professional Golfers Association of America
Timeline
Hospitality
Charles River Country Club
04.2019 - Current
Golf Shop Operations
Charles River Country Club
04.2019 - Current
Tournament Operations
Charles River Country Club
04.2019 - Current
Instruction & Club Fitting
Charles River Country Club
04.2019 - Current
PGA Level III Internship
The Country Club
05.2017 - 12.2018
PGA Level I & III Internship
Chevy Chase Club
04.2015 - 08.2015
BBA - PGA Professional Golf Management
Campbell University
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