Jiovanni Rodriguez
Summary
Highly organized Communications Specialist with 4 years in the communications field acquired at Towson University. Areas of expertise include content development, public speaking and project management. As well as media relations and special event planning.
Successful at strategically boosting company profits and team performance. Skilled in driving engagement and operational improvements through well-coordinated plans and proven relationship-building abilities. Demonstrated knowledge of business management and revenue development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hospitality
Eden Roc Miami Beach
Miami, FL'
09.2021 - Current
- Follow established guidelines to ensure consistency of presentation in all food and beverage orders
- Establish team work and leadership with staff.
- Effectively operate our point-of-sale technology to input orders, adjust orders and settle accounts
- Take guest food and beverage orders according to Omni standards. Deliver guest orders, ensuring the presentation is clean and professional at all times
Fine Dining Server
Komodo
Miami, FL
04.2021 - 09.2021
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Developed and maintained exceptional customer service standards. Monitored restaurant took appropriate action to ensure food quality and service standards were consistently met.
- Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees to ensure the best Customer Service.
- Developed and maintained exceptional customer service standards.
Business Strategist
Golden Coterie Marketing Agency
, DC
01.2018 - 01.2021
- Targeted both offline and online consumers by designing multi-pronged, comprehensive marketing strategy.
- Evaluated current processes to develop improvement plans.
- Produced detailed and relevant reports for use in making business decisions.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Gathered, documented and modeled data to assess business trends.
- Analyzing existing strategies and practices, identifying areas for improvement and developing innovative strategies related to the goals they help establish.
- Communication skills, computer skills, knowledge of PowerPoint and MS Word, leadership skills, interpersonal skills, organizational skills, analytical skills, problem-solving skills, public speaking skills.
Education
Bachelor of Science - Business Administration
University of Maryland - College Park
College Park, MD05.2020
Bachelor of Science - Communication Studies
Towson University
Baltimore, MD05.2017
Skills
- Experienced in Team Building, conflict resolution
- Interpersonal, Bilingual: English & Spanish (Fluent)
- Powerful Negotiator , Quick learner,
- Public Speaking Quick Learner/ Adaptable
- Exceptional Time Management Skills
- A training cyber security
- Microsoft, Excel, PowerPoint efficient
Certification
Food and Beverage Training
Liquor Training
A+ Cyber Security training
Timeline
Hospitality
Eden Roc Miami Beach
09.2021 - Current
Fine Dining Server
Komodo
04.2021 - 09.2021
Business Strategist
Golden Coterie Marketing Agency
01.2018 - 01.2021
Bachelor of Science - Business Administration
University of Maryland - College Park
Bachelor of Science - Communication Studies
Towson University
Food and Beverage Training
Liquor Training
A+ Cyber Security training
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