Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Shumate

WEST JEFFERSON

Summary

Im a mother to two boys, Im also a hard worker and willing to learn new things, I'm wanting to go back to school for my nursing degree,Dedicated CNA with a strong focus on patient care, compassion, and HIPAA compliance. Skilled in clinical documentation and providing emotional support to enhance patient satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

CNA

Ashe Home Care Inc
West Jefferson, NC
11.2024 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Maintained cleanliness and organization of patient areas, promoting a hygienic environment.
  • Supported mobility assistance for patients, enhancing their independence and well-being.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Communicated patient needs effectively to healthcare team for coordinated care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Upheld infection control and prevention policies across different patient-facing areas.

CNA

Unique Home Care Inc
Jefferson, NC
11.2017 - 02.2020

Help with patient bath and grooming.

keep patient house clean.

fix patient food,

Team Member

KFC
West Jefferson, NC
11.2016 - 11.2017
  • Delivered exceptional customer service in fast-paced environment.
  • Operated kitchen equipment, ensuring food safety and quality standards were met.
  • Collaborated with team members to maintain efficient workflow during peak hours.
  • Trained new employees on operational procedures and company policies.
  • Implemented best practices for food preparation, enhancing product consistency.
  • Monitored cleanliness and organization of work area, promoting safety compliance.
  • Resolved customer complaints effectively, improving overall satisfaction rates.
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Education

High School Diploma - Nursing

Wilkes Community College
Wilkesboro, NC

High School Diploma -

Ashe County High School
West Jefferson, NC
06-2011

Skills

  • Patient care
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Basic life support
  • Dressing assistance
  • End-of-life care
  • Patient transfers
  • Emotional support
  • Emergency response
  • Wound care-(some wound care) not a lot
  • Clinical documentation
  • Multitasking and organization
  • Infection control practices
  • Patient hygiene assistance
  • Lifting and transferring

Certification

  • CNA - Certified Nurse Assistant
  • CMA - Certified Medical Assistant

Timeline

CNA

Ashe Home Care Inc
11.2024 - Current

CNA

Unique Home Care Inc
11.2017 - 02.2020

Team Member

KFC
11.2016 - 11.2017

High School Diploma - Nursing

Wilkes Community College

High School Diploma -

Ashe County High School