Summary
Overview
Work History
Education
Skills
Awards
Pronouns
Languages
Timeline
Generic

Emma "Red" Smawley

Rochester,NY

Summary

Experienced with supervising and engaging children in various activities, ensuring a safe and enjoyable environment. Utilizes effective communication and conflict resolution skills to manage group dynamics and enhance camper experiences. Track record of fostering teamwork, adaptability, and leadership in diverse and dynamic settings.

Overview

3
3
years of professional experience

Work History

Campus Operations Manager

Storage Scholars
Rochester, NY
02.2025 - 08.2025
  • Facilitated face-to-face customer interactions to enhance service quality.
  • Managed inventory of customer orders via web portal for accurate tracking.
  • Operated trucks for efficient transportation of customer belongings.
  • Organized and arranged orders within storage facility for optimal accessibility.
  • Led mover teams to ensure timely and safe loading and unloading of items.
  • Successfully delivered stored items back to student customers in a prompt manner.

Senior Camp Counselor

YMCA Metropolitan Washington
Bethesda, MD
05.2022 - 08.2024
  • Served as a seasonal camp counselor at YMCA of Metropolitan Washington for three consecutive summer seasons (2022-2024), working full 8-hour days throughout the summer months
  • Specialized in leading aquatics-focused camp programs for groups of 35-40 children between ages 5-12, ensuring both engaging activities and water safety
  • Collaborated closely with YMCA Bethesda-Chevy Chase pool staff, certified lifeguards, and facility personnel to coordinate swimming activities and maintain safety protocols
  • Mastered and enforced pool safety guidelines, emergency procedures, and facility rules while supervising large groups of young swimmers in various water activities
  • Built strong relationships with YMCA members and their families through consistent communication about their children's progress and daily activities
  • Contributed to a positive camp environment by organizing water games, teaching basic swimming concepts, and helping children build water confidence

Education

Bachelor of Arts - Psychology

University of Rochester
Rochester, NY
05-2028

High School Diploma -

Stone Ridge School of the Sacred Heart
Bethesda, MD
06.2024

Skills

  • Organization
  • Desire to Learn
  • Time Management
  • Customer Service
  • Problem-solving
  • English and American Sign Language

Awards

CPR Certification, 06/09/25

Pronouns

They/Them

Languages

English
Native/ Bilingual
American Sign Language
Limited

Timeline

Campus Operations Manager

Storage Scholars
02.2025 - 08.2025

Senior Camp Counselor

YMCA Metropolitan Washington
05.2022 - 08.2024

Bachelor of Arts - Psychology

University of Rochester

High School Diploma -

Stone Ridge School of the Sacred Heart