Summary
Overview
Work History
Education
Skills
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Emma Smith

Emma Smith

Sharon,MA

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Devoted to giving every person who walks through the doors a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Concierge and Memory Care Vibrant Living Assistant

Brightview Senior Living
Canton
06.2025 - Current
  • Greeted residents and visitors with warmth and professionalism daily.
  • Provided information about community events and activities to enhance resident engagement.
  • Coordinated maintenance requests and followed up to ensure timely resolutions.
  • Developed strong relationships with residents, fostering a welcoming environment at all times.
  • Collaborated with team members to plan and execute resident social events seamlessly.

Service Department Administrative Assistant

Central Buick GMC
Norwood
10.2022 - 06.2023
  • Delivered exceptional customer service in person and via phone.
  • Assisted customers in scheduling vehicle repairs and maintenance services.
  • Facilitated effective communication between customers and dealership departments.
  • Processed cash transactions for car sales, repair orders, and parts invoices.
  • Reconciled cash drawers on a daily basis to ensure accuracy.
  • Accounted for daily deposits from credit cards, checks, and cash.

Sales Representative

Polka Dog Bakery
Dedham
06.2022 - 08.2022
  • Delivered personalized customer service to patrons and their dogs.
  • Assisted customers with selections of treats, bones, and accessories.
  • Unloaded incoming orders and stocked shelves promptly.
  • Attended to the store's opening and closing procedures efficiently.
  • Reconciled cash drawers at end of shifts accurately.
  • Cultivated positive relationships with customers and their dogs.
  • Served as a seasonal employee, contributing to team success.

Customer Service / Team Lead

Wards Berry Farm
Sharon
10.2018 - 08.2021
  • Trained new employees on shift tasks to ensure operational efficiency.
  • Processed customer orders and bagged groceries promptly.
  • Maintained food-safe environments in accordance with health standards.
  • Developed strong customer relations to enhance service quality.
  • Prepared food for individual, personalized orders to meet customer preferences.
  • Maintained comprehensive knowledge of farm products and services for effective assistance.

Education

High School Diploma -

Norfolk County Agricultural High School
Walpole, MA
06-2022

Radiology Technology

Massasoit Community College
Brockton, MA

Skills

  • Excellent customer relations and communication skills, reliable, dependable, responsible, great leadership skills, great leadership, good organizational skills, and good time management

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