Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Stahlman

Owego

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

4
4
years of professional experience

Work History

Patient Care Technician

Guthrie
08.2023 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Team Lead

ITH Hospitality
03.2022 - 05.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Cashier

Walmart
09.2020 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Tompkins-Cortland Community College
Dryden, NY
06.2022

Skills

  • Performance Improvement
  • Coaching and Mentoring
  • Customer Focus
  • Quality Control
  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Money Handling

Timeline

Patient Care Technician

Guthrie
08.2023 - Current

Team Lead

ITH Hospitality
03.2022 - 05.2023

Cashier

Walmart
09.2020 - 07.2021

High School Diploma -

Tompkins-Cortland Community College

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Emma Stahlman