Emma Stanton
Allendale,MI
Summary
I am a versed, loyal worker that has worked plenty a plethora of fields: customer-service, retail, food, and chemistry/ science related industries, and more.. but I enjoy all of it! I love learning new skills, working with new people, and being adaptable for whatever position needs me (all while maintaining pure & creative authenticity).
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Nonla Burger LLC
Grand Rapids, MI
12.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Efficiently managed food orders and coordinated with kitchen staff to maintain timely service.
- Assisted in training new servers on restaurant protocols and menu details.
- Maintained cleanliness and organization of dining area, enhancing overall atmosphere.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Mixed and served beverages according to standard recipes, ensuring consistency and quality.
- Served high customer volumes during special events, nights, and weekends.
Sales Associate
NOBO Grand Rapids
Grand Rapids
06.2025 - Current
- In this position I manage sales, ensure customer service stays its best quality, and interact 1-1 for a custom experience.
- There is also rigorous training and knowledge on product to ensure safety and quality when selling product.
- NOBO Grand rapids is a provisionary center located in east Grand Rapids.
Barista
Biggby Coffee Co.
08.2024 - 05.2025
- Being a barista at Biggby consisted of properly making drinks consistently, maintaining personal and proper customer service, use of metric units, cash register skills, lifting up to 50 pounds, and machinery knowledge.
Paid (Org.) Chemistry Intern
Exciplex Inc.
11.2024 - 05.2025
- I worked in a paid internship directly with the founder & Ceo Darryl Staveness.
- Dr. Staveness and I researched mycotoxins on a micro level using green chemistry techniques.
- I have worked with NMR machines, basic and complex laboratory proceedures first-hand while also doing basic cleaning and miscellanious basic tasks.
Cook/ Server
Kibby Cobb Deli
Jackson, MI, USA
06.2024 - 08.2024
- Being a cook at Kibby Cobb involves taking orders by hand and making the food simultaneously in a clean, efficient manner.
- During peak hours, we would get up to 100+ people in less than 2 hours.
- Not only do we cook organic, fresh food in a sanitary way but also prepare other menu items by hand, behind the scenes.
- Kibby Cobb Deli is a small deli Counter that is very popular in Jackson, MI.
FOH Team Member
Chic Fil A, Inc.
11.2023 - 08.2024
- FOH members work up front using registers, serving food to tables, preparing food for to-go orders and in person dining, followed strict safety procedures for cleanliness and food safety, took orders face-to-face, and plethora of basic food industry procedures.
- Chic Fil A, Inc provided consistent training and discipline in this front of house position.
Ice Cream Server
Amanati's Frosty Boy
04.2023 - 08.2024
- Amanati's Frosty Boy was a basic ice cream job- serving customers, keeping knowledge on the menu, handling fast paces/ hours, register skills, and basic fryer skills all in one proper, clean manner.
- At this position specifically, I had to work a lot with resolution conflict and deescalation.
Lead Stylist
Apricot Lane Boutique
- The Lead Stylist is equivalent to a standard 'shift lead'.
- As a stylist, I would curate custom shopping experiences with customers one-on-one giving them a beautiful, positive, and uplifting shopping experience.
- Stylists also worked with the registers handling money and basic cleaning duties.
- As a lead, I would work shifts on my own, oversee other stylists, count drawers/ manage tills, produce social media content, etc.
Sales Associate/ Buyer
Eagle V Corp.
07.2021 - 10.2021
- I worked at Plato's Closet (one branch of Eagle V Corp).
- This position held the average retail store expectations: manage store cleanliness, use the register, monitor activity, etc.
- Being a buyer was a separate position. We bought in the clothes and expected them for quality (specifically for the teenage demographic).
Education
High School Diploma - Behavioral Neurosciences
Grand Valley State University
Allendale, MI05-2027
High School - undefined
Lumen Christi High School
01-2022
Skills
- Guest engagement
- Customer service
- Team collaboration
- POS operation
- Fashion knowledge
- Fashion styling
Accomplishments
- 494 Magazine Ast. EIC, 2025-07-01, present
- LINKS Mentor, Tutor and guide students with educational and/or physical disabilities., 2021-01-01, 2022-12-31
Certification
TIPS, 2022
Timeline
Server
Nonla Burger LLC
12.2025 - Current
Sales Associate
NOBO Grand Rapids
06.2025 - Current
Paid (Org.) Chemistry Intern
Exciplex Inc.
11.2024 - 05.2025
Barista
Biggby Coffee Co.
08.2024 - 05.2025
Cook/ Server
Kibby Cobb Deli
06.2024 - 08.2024
FOH Team Member
Chic Fil A, Inc.
11.2023 - 08.2024
Ice Cream Server
Amanati's Frosty Boy
04.2023 - 08.2024
Sales Associate/ Buyer
Eagle V Corp.
07.2021 - 10.2021
Lead Stylist
Apricot Lane Boutique
High School - undefined
Lumen Christi High School
High School Diploma - Behavioral Neurosciences
Grand Valley State University