Summary
Overview
Work History
Education
Skills
Certification
Volunteer
Timeline
Generic

Emma Stapleton

Mebane,NC

Summary

Twelve years of combined farming and hospitality management experience has honed my skills in creative problem solving, supervising diverse teams through efficient work models to complete tasks, outstanding guest services and etiquette, and adaptability to perform no matter the situation or season.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Front Desk Manager and Night Audit

Choice Hotels
01.2012 - Current
  • Perform critical hotel operations during third shift to close out the business day
  • Achieve and sustain genuine rapport with guests to increase hotel marketability and repeat stays
  • Mentor and train new hires, fostering a supportive work environment that facilitated professional growth.
  • Collaborate with housekeeping and maintenance departments to ensure rooms were ready in a timely manner.
  • Implement policies and procedures to maintain compliance with brand standards and local regulations.
  • Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
  • Utilize property management software effectively for booking management, reporting, and tracking performance metrics.

Farm Manager

Heartsong Farm
01.2020 - 09.2023
  • 2-acre organic vegetable and cut flower production- increasing emphasis on perennial over annual growth
  • Maintained a safe working environment by enforcing safety protocols and conducting regular inspections of facilities and equipment.
  • Calculating soil amendments, water requirements, installing new irrigation systems, and field maintenance in all phases of crop life and seasons
  • Proper post-harvest handling techniques (Good Agricultural Practices) to ensure sanitary conditions
  • Project management on myriad tasks to increase farm production and standing in community.
  • Reduced farm expenses by optimizing resource allocation and streamlining operations.
  • Enhanced crop yield by implementing effective irrigation and fertilization techniques.
  • Managed farm staff efficiently, providing training and guidance for optimal performance.

Lead Farmhand and CSA Manager

Red’s Quality Acre
05.2019 - 01.2021
  • Managed 150 person Community Supported Agriculture plantings, harvests, and drops offs
  • Use and maintenance of heavy machinery and walk behind tractor.
  • Increased overall farm productivity through effective time management strategies and organized work routines.
  • Facilitated successful harvests by coordinating harvesting schedules, equipment preparation, and transportation logistics.
  • Trained new farmhands on essential skills needed for their roles within the organization.
  • Provided leadership within the farm team during challenging times such as inclement weather and equipment failures.

Lead Farmhand and Volunteer Manager

Funny Girl Farm
01.2018 - 05.2019
  • Implemented and improved upon all skills learned from Applied Science in Sustainable Agriculture degree.
  • Promoted animal safety and health by providing proper nutrition, housing and medical care.
  • Supervised work activities of farm laborers and provided instruction and guidance.
  • Used time-management strength to cross-train associates to cover more areas without increasing expense.

Education

Associates in Applied Sciences in Sustainable Agriculture -

Central Carolina Community College
Pittsboro, NC
05.2019

Biological Anthropology -

Appalachian State University
Boone, NC
01.2013

Skills

  • Methodically detailed and organized
  • Excellent written and verbal communication
  • Recordkeeping and data analysis with variety of software and cloud technologies
  • Multitasking abilities via time management
  • Business and Personnel Development
  • Customer Service Management

Certification

  • First Aid & CPR, 03-2023 to 03-2025
  • North Carolina Notary Public, 10-2023 to 10-2028
  • Coursera and IBM IT Project Management- 02-2024
  • Project Management Institute CAPM- 05-2024

Volunteer

  • Assistant Softball Coach and Mentor - East Chapel Hill High School - 2022 & 2023 Spring Seasons
  • Animal Husbandry on sheep wool farm - WWOOF UK- Monkley Ghyll Farm in Lancashire County- 2019
  • Organic Produce Farmhand- An Garrai Glas- Connemara, Ireland- 2019

Timeline

Farm Manager

Heartsong Farm
01.2020 - 09.2023

Lead Farmhand and CSA Manager

Red’s Quality Acre
05.2019 - 01.2021

Lead Farmhand and Volunteer Manager

Funny Girl Farm
01.2018 - 05.2019

Front Desk Manager and Night Audit

Choice Hotels
01.2012 - Current

Associates in Applied Sciences in Sustainable Agriculture -

Central Carolina Community College

Biological Anthropology -

Appalachian State University

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Emma Stapleton