Summary
Overview
Work History
Education
Skills
Honors and Recognitions
School Activities and Community Service
Timeline
Manager

Emma Steichen

Ponca City,OK

Summary

A seasoned Manager at Hideaway Marina, I excel in team leadership and customer service, ensuring optimal food production quality and efficient staff management. My proactive approach in conflict resolution and time management significantly enhanced operational efficiency, embodying a blend of hard and soft skills crucial for high-stakes environments.

Overview

3
3
years of professional experience

Work History

Manager

Hideaway Marina
02.2022 - Current

•Hired, oriented and managed staff members

•Created schedules and covered shifts for all staff as needed

•Oversight of food production times and quality

•Maintained preparation for health department surveys

•On call for staff for peak times and surges

•Addressed any customer service concerns

•Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Concurrent Education -

Northern Oklahoma College
Tonkawa, OK

Ponca City High School
Ponca City, OK

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Honors and Recognitions

Broncho Blue Achievement Award UCO

Broncho Bronze Achievement Award UCO

Presidential Leadership Committee finalist UCO - completed interview. Await final results

GPA 4.55

Ranked 4th in class of 317

APScholar designation

Superintendent's Honor Roll 6th-12th grades

Varsity Soccer team 9th -12th grade

Academic Achievement Award for top soccer team academic performance every year 9-12

Varsity Soccer Team Captain 2024-2025 season

Gold Boot award for top team scorer 2024

All District Honorable Mention 2023 and 2024

Cross Country Varsity Letter 2021

Varsity Cross Country regional qualifier 2021

School Activities and Community Service

•Nominated Student Athlete Advisory Board member by faculty

•Red Cross Blood Services Volunteer-Blood Drive Coordinator

•National Honor Society nominee and

Member

•Fellowship of Christian Athletes member

•St Mary’s Youth Group member

Timeline

Manager

Hideaway Marina
02.2022 - Current

Concurrent Education -

Northern Oklahoma College

Ponca City High School

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Emma Steichen