Emma Stokes
Owasso,OK
Summary
My number one goal is to provide excellent customer service through communication and the drive to satisfy all clients. I am hardworking, attentive, respectful and extremely flexible in any situation. I am able to multitask and work with speed, efficiency and safety.
Overview
4
4
years of professional experience
Work History
Certified Custom Framer
Hobby Lobby
Owasso, OK
08.2024 - Current
- Trained new staff on customer service protocols and operational procedures for consistency.
- Implemented feedback mechanisms to gather customer insights, enhancing service delivery quality.
- Built relationships with clientele to promote repeat customers.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Cashier
Hobby Lobby
Owasso, OK
04.2022 - 08.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Owasso High School
Owasso, OK05-2024
Skills
- Customer consultations
- Salesmanship
- Cash handling
- Interpersonal skills
- Time-management skills
- Communication
Timeline
Certified Custom Framer
Hobby Lobby
08.2024 - Current
Cashier
Hobby Lobby
04.2022 - 08.2024
High School Diploma -
Owasso High School