Emma Thistlewaite
New Hartford,CT
Summary
Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.
Overview
1
1
year of professional experience
Work History
Host
Chili's
01.2024 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members
- Answered phone calls to take orders, give information and document reservations
Sales Associate
Best Buy
06.2023 - 01.2024
- Provide customer service by answering questions, providing information about products and services, and assisting with product selection
- Assist in maintaining an orderly environment within the store
- Answer phones and take messages
- Resolve problems and handle complaints
- Perform other related duties as assigned
- Maintained balanced cash drawer with correct money values and accurate documentation
Education
Associate of Arts - Liberal Arts And Sciences
Northwestern Connecticut Community College
Winsted, CT05.2026
Skills
- Team Player
- Guest Engagement
- Complaint Handling
- Effective Multitasking
- Time Management
- Bank Deposit Preparation
- Cleaning and sanitation
- Conflict and Complaint Resolution
Timeline
Host
Chili's
01.2024 - Current
Sales Associate
Best Buy
06.2023 - 01.2024
Associate of Arts - Liberal Arts And Sciences
Northwestern Connecticut Community College
Similar Profiles
Paulina PierdantPaulina Pierdant
Server, Food Runner, Host, Bartender, Cook at Chili'sServer, Food Runner, Host, Bartender, Cook at Chili's
Amethyst KlaseyAmethyst Klasey
Host, ToGo, and Trainer at Chili'sHost, ToGo, and Trainer at Chili's
Preston CroswellPreston Croswell
Server at Chili'sServer at Chili's
Elias ThompsonElias Thompson
Line Cook at Chili'sLine Cook at Chili's
Jay C. NanniJay C. Nanni
Paramedic at Bristol HealthParamedic at Bristol Health