Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Emma Towles

Forest,va

Summary

Developed strong customer service and multitasking abilities in fast-paced retail environment. Proven ability to handle transactions efficiently while maintaining friendly demeanor. Seeking to transition into new role where these skills can contribute to team success and customer satisfaction.

Overview

2
years of professional experience

Work History

Mister Goodies

Ice Cream Server
03.2023 - Current

Job overview

  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Provided support to fellow team members when needed, creating a cohesive work environment.

Education

Jefferson Forest High School
, Forest, VA

No Degree
05-2025

University Overview

  • Attends cosmetology school
  • Member of Fellowship of Christian Athletes club

Skills

  • Customer engagement
  • Teamwork
  • Patience and empathy
  • Customer service

Interests

  • Volunteering
  • Cleaning
  • Being outside with my dogs
  • Hanging out with family and friends
  • Participating in local clean-up initiatives.
  • Enjoy hobbies that combine physical activity with outdoor exploration.
  • DIY and Home Improvement
  • Gym Workouts

Timeline

Ice Cream Server

Mister Goodies
03.2023 - Current

Jefferson Forest High School

No Degree
Emma Towles