Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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Emma Tucker

Winter Haven,FL

Summary

Motivated worker with over 3 years of experience in customer service. I have always been told that I am one of the best workers among my peers. I am always working and striving for the best performance possible. Loves helping others, and can stay calm and focused under pressure. Used to a fast-paced environment and is adaptable to difficult situations. Seeking creative positions with hopes of growth.

Overview

4
4
years of professional experience

Work History

Receptionist

Lipson Pain Institute
09.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Resturant Server Assistant

Carrabba's Italian Grill
08.2023 - Current
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Set up tables and chairs for parties and large groups.
  • Greeted frequent visitors by name and explained new promotions.
  • Complied with health and safety rules, regulations and procedures to maintain safe environment.
  • Communicated effectively with other personnel to coordinate tasks efficiently.

Restaurant Server

Scores downtown
05.2021 - 08.2022
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees to perform duties.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.

Education

Associate of Arts -

Polk State College
Winter Haven, FL
11-2025

High School Diploma -

Lake Region High School
Eagle Lake, FL
05-2023

Skills

  • Guest Relations Management
  • Very artistic
  • Service Prioritization
  • Creative
  • Advanced math skills
  • High energy
  • Works well under pressure
  • Fast learner
  • Self motivated

Education and Training

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Timeline

Receptionist

Lipson Pain Institute
09.2024 - Current

Resturant Server Assistant

Carrabba's Italian Grill
08.2023 - Current

Restaurant Server

Scores downtown
05.2021 - 08.2022

Associate of Arts -

Polk State College

High School Diploma -

Lake Region High School
Emma Tucker