Emma Tucker
Winter Haven,FL
Summary
Motivated worker with over 3 years of experience in customer service. I have always been told that I am one of the best workers among my peers. I am always working and striving for the best performance possible. Loves helping others, and can stay calm and focused under pressure. Used to a fast-paced environment and is adaptable to difficult situations. Seeking creative positions with hopes of growth.
Overview
4
4
years of professional experience
Work History
Receptionist
Lipson Pain Institute
09.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Resturant Server Assistant
Carrabba's Italian Grill
08.2023 - Current
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Set up tables and chairs for parties and large groups.
- Greeted frequent visitors by name and explained new promotions.
- Complied with health and safety rules, regulations and procedures to maintain safe environment.
- Communicated effectively with other personnel to coordinate tasks efficiently.
Restaurant Server
Scores downtown
05.2021 - 08.2022
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
- Calculated charges, issued table checks and collected payments from customers.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
Education
Associate of Arts -
Polk State College
Winter Haven, FL11-2025
High School Diploma -
Lake Region High School
Eagle Lake, FL05-2023
Skills
- Guest Relations Management
- Very artistic
- Service Prioritization
- Creative
- Advanced math skills
- High energy
- Works well under pressure
- Fast learner
- Self motivated
Education and Training
true
Timeline
Receptionist
Lipson Pain Institute
09.2024 - Current
Resturant Server Assistant
Carrabba's Italian Grill
08.2023 - Current
Restaurant Server
Scores downtown
05.2021 - 08.2022
Associate of Arts -
Polk State College
High School Diploma -
Lake Region High School
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