Summary
Overview
Work History
Education
Skills
Certification
References
Accomplishments
Volunteering
References
Timeline
Generic
Kassidy Yoder

Kassidy Yoder

2602 Ledgestone Dr NW Uniontown,OH

Summary

Certified Nursing Assistant with extensive laboratory experience and a commitment to patient rights. Proven ability to maintain composure in high-pressure environments while resolving issues efficiently. Experienced receptionist adept at managing communications, scheduling, and guest relations. Strong administrative skills complemented by exceptional recordkeeping and time management capabilities, ensuring effective support for staff and visitors.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Health Express Urgent Care
Hartville, OH
01.2024 - 05.2025
  • Greeted clients warmly and directed them to appropriate services.
  • Managed incoming calls and routed them to the correct departments.
  • Scheduled appointments and organized the daily calendar for staff.
  • Processed client payments and updated billing information accurately.
  • Submitted electronic claims to various insurance carriers.
  • Verified insurance information, collected payments, and scheduled appointments.

Resident Assistant

The Inn at Whitewood Village
North Canton, OH
09.2024 - 01.2025
  • Assisted residents with daily living activities and personal care needs.
  • Collaborated with healthcare staff to ensure proper medication management for residents.
  • Maintained cleanliness and safety in common areas to enhance resident comfort.
  • Monitored resident behavior and reported changes to the supervisory team promptly.
  • Completed routine rounds, checking with residents to meet care needs.

Waitress

Mama Guzzardi's Italian Restaurant
North Canton, OH
05.2022 - 06.2024
  • Provided training to new hires on job responsibilities.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Engaged with guests to ensure satisfaction, address concerns, and fulfill requests.
  • Demonstrated consistent knowledge of menu items, including garnishes, ingredients, and preparation methods.
  • Employed POS system for accurate calculation of meal costs, including tax, to generate final bill.
  • Maintained clean and sanitary spaces, mitigating the risk of foodborne illnesses for customers.
  • Aided in managing high customer traffic by collaborating with other wait staff.
  • Established rapport with frequent patrons through engaging conversations.

Receptionist

Shear Shop
Uniontown, OH
01.2022 - 02.2022
  • Offering support to visitors and ensuring their needs were met.
  • Directed and transferred calls efficiently to designated departments or staff.
  • Maintained the cleanliness and organization of the reception area through the management of materials and furniture.
  • Verified identification cards for building access.

Education

Bachelor of Science - Nursing

The University of Akron
Akron, OH
05-2029

High School -

Lake High School
Uniontown, OH
05.2025

Skills

  • Guest Relations Management
  • Customer Service
  • Team Collaboration
  • Special dietary requirements
  • Supply Restocking
  • Order Management
  • Utilization of technology devices
  • Performance Improvement
  • Patient care
  • Medication management
  • Electronic health records
  • Time management
  • Customer service
  • Problem solving
  • Appointment scheduling
  • Multi-line telephone systems
  • Information protection

Certification

  • CNA
  • CPR Certified
  • BLS certified
  • Basic First Aid
  • Bloodborne Pathogens certified

References

References available upon request.

Accomplishments

  • Honor Roll
  • Academic letter recipient

Volunteering

Shadowing Registered Nurses

References

References available upon request.

Timeline

Resident Assistant

The Inn at Whitewood Village
09.2024 - 01.2025

Receptionist

Health Express Urgent Care
01.2024 - 05.2025

Waitress

Mama Guzzardi's Italian Restaurant
05.2022 - 06.2024

Receptionist

Shear Shop
01.2022 - 02.2022

Bachelor of Science - Nursing

The University of Akron

High School -

Lake High School

Similar Profiles

CREATE PROFILE