Women’s Health
Hi, I’m
EMMA TURTON
Operations Manager
Fort Thomas,KY
Summary
Highly driven, detail oriented, people person and engineering operations leader with over 9 years of experience in Life Sciences. Thrives in a fast-paced, collaborative environment, with a proven track record of delivering exceptional customer service. Committed to excellence, innovation, and collaboration and applying my knowledge and expertise in biotechnology, engineering and business to help clients achieve their goals and industry challenges.
Overview
7
years of professional experience
Work History
Azzur GroupBoston, MA
Operations Manager
06.2017 - 08.2024
Job overview
- Delivered exceptional quality and compliance service to clients, resulting in the establishment of new relationships, growth of high-potential accounts, and facilitation of billable resource assignments
- Implemented office hiring strategies including job descriptions, career paths, interviews, and career fairs to attract and retain resources
- Handles current assignments of all billable resources, monitoring project budgets and client status
- Maintains all confidentiality, services, and SOW contracts as current and renew/extend as needed
- Won new business by actively engaging in RFls and RFPs, lead generation, existing client relationships, and industry events;
- Maintain steady cashflow by closely monitoring AR and taking prompt action to collect on overdue accounts.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
Azzur GroupBoston, MA
Account Manager
03.2021 - 03.2022
Job overview
- Business Point of Contact for multiple client accounts
- Responsible for resource management, project status and client satisfaction
- Developed resource plans for responsible projects, reviewed and approved employee timesheets and expense reports
- Managed and tracked performance and development of multiple employees.
Azzur GroupBoston, MA
Engineering Consultant I/II
06.2017 - 03.2021
Job overview
- Led cross-functional Asset Investment Management Program (AIMP) with plant engineering and capital project management, forecasted $8M annual capital project spend
- Identified and mitigated 'bad-actors' through risk-based asset classification and performed life-cycle assessments for at-risk assets
- Optimized preventative maintenance and spare parts stocking strategies
- Supported daily reliability and compliance responsibilities within IBM Maximo CMMS including: job plan, preventive maintenance, and asset creation/modification/inactivation, calibration OOT investigations and work order review and approval
- Authored, reviewed and approved various documents related to cGMP operations: including User Requirement Specifications (URS), Standard Operating Procedures (SOPs) and numerous CQV protocols and reports (IQ/OQ/PQ)
- Supported deviations, investigations and change controls for validation impact
- Generated and executed validation studies related to the initial start-up of cGMP operations and/or ongoing change controls
- Completed temperature mapping of CTUs and related validation reports utilizing Kaye Validator AVS and Sensitech data loggers
- Performed cleanroom facility qualification including: air changes verification, particle counting and recovery testing for process cleanrooms (ISO and EU classification)
- Additional qualifications performed for various process/support equipment including but not limited to: buffer/media tanks, chromatography skids, ultrafiltration skids, centrifuges, hoods/biosafety cabinets, CIP skids, single-use bioreactors, TFF systems, laboratory bench top equipment, etc.
Education
University of Massachusetts, Lowell, MA
Master of Science in Engineering Management
Worcester Polytechnic Institute, Worcester, MA
Bachelor of Science in Biology & Biotechnology
Skills
- Operations Management
- Project Management
- Client Relationship Management
- Reliability Engineering
- Validation Engineering
- Quality Assurance
- Process Improvement
- Data Analysis
- P&L Management
- Organizational Management
- Business Planning
- Product Management
- Microsoft Office Suite expert
Zip
41075
City
KY
Street
Fort Thomas
References
References available upon request.
Interests
Biotechnology
Cancer and Cell Biology
Medical Devices and Combination Products
Timeline
Account Manager
Azzur Group
03.2021 - 03.2022
Operations Manager
Azzur Group
06.2017 - 08.2024
Engineering Consultant I/II
Azzur Group
06.2017 - 03.2021
University of Massachusetts
Master of Science in Engineering Management
Worcester Polytechnic Institute
Bachelor of Science in Biology & Biotechnology
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