Summary
Overview
Work History
Education
Skills
Running. Reading
Timeline
Generic
Emma Van Buren

Emma Van Buren

Tallahassee,FL

Summary

Experienced professional in human behavior and communication seeking to gain valuable experience in the field of communications. Strong understanding of consumer behavior and ability to develop effective analytical strategies that influence consumer decision-making. Passionate about contributing to the success of businesses by combining knowledge of human behavior with excellent communication skills.

Overview

4
4
years of professional experience

Work History

Babysitter

Bambino
- Current
  • Experience looking after kids ages 5 to 10 years old
  • Created innovative and educational games using arts and crafts children's books and light exercises
  • Clean and organize the house, minimizing parents clean up times
  • Prepared food for the kids
  • Ensure kids are bathed, fed, and in bed prior to parents return

Customer Service Associate

Publix Super Markets
10.2020 - Current
  • Assisted 1,000’s of customers daily to give customers quality customer service
  • Used a customer service approach to ensure the customers are guaranteed high quality service
  • Offered carry out and assistant to every customer
  • Answered customer complaints and questions
  • Collaborated in a team to have an organized front end and to ensure customer satisfaction
  • Developed critical thinking skills while learning the value of customer experience within a business
  • Two and half years' experience as a cashier
  • Helped in other departments throughout the store, such as deli and bakery

Store Associate

Trader Joe’s
10.2023 - 08.2024
  • Developed skills in other departments throughout the store
  • Managed inventory, including stocking shelves, rotating products, and conducting regular inventory checks to maintain optimal stock levels
  • Operated the cash register efficiently, handling transactions, processing payments, and maintaining accurate cash drawer balances
  • Ensured store cleanliness and organization by maintaining aisles, restocking displays, and keeping common areas tidy
  • Participated in team meetings and training sessions to stay informed about new products and store policies
  • Assisted with special promotions and in-store events, contributing to increased customer engagement and sales
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Education

Associate of Arts - Psychology and business

TSC
Tallahassee, FL
12.2024

High school -

Plant high school
05.2022

Skills

  • Customer service
  • Communication skills
  • Problem-solving
  • Efficiency improvement
  • Ethical principles
  • Analytical skills
  • Flexible scheduling
  • Licensed driver
  • Attention to detail
  • Critical decision making
  • Team leadership
  • Relationship building
  • Patience and Empathy
  • Time Management
  • Strong Work Ethic
  • Reliability

Running. Reading

It’s great for physical health, and mental well-being, and can be a wonderful way to explore new places. I am into trail running, road running, and running around your neighborhood, there are endless ways to enjoy it. I love reading because it gives my mind the ability to stay active when I'm not taking classes or doing something productive. I like to read two books every month.

Timeline

Store Associate

Trader Joe’s
10.2023 - 08.2024

Customer Service Associate

Publix Super Markets
10.2020 - Current

Babysitter

Bambino
- Current

Associate of Arts - Psychology and business

TSC

High school -

Plant high school

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Emma Van Buren