Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
References
Certification
Timeline
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Emma Vanslambrouck

Emma Vanslambrouck

Shelby Twp.,USA

Summary

Dynamic Operations Manager with a proven track record at LA Fitness, excelling in team training and development while enhancing customer satisfaction. Skilled in Microsoft systems and detail-oriented, I thrive in time-sensitive situations, driving initiatives that elevate service standards and operational efficiency. Committed to fostering a positive environment and achieving results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Manager

LA Fitness
Clinton Township, MI
03.2024 - Current
  • Managed daily operations, overseeing opening and closing procedures, staff scheduling, and front-desk supervision for seamless facility functioning.
  • Resolved customer concerns and supervised membership services to improve satisfaction and retention.
  • Coordinated with corporate leadership to implement fitness program initiatives while upholding brand standards.

General Merchandise Expert

Target
Shelby Twp., USA
11.2020 - 01.2024
  • Performing daily store operations tasks such as opening and closing the store, managing cash registers, and reconciling bank deposits.
  • Created product displays to maximize visibility of inventory for customers.
  • Conducted 500 price audits as well as 1,000+ price changes weekly.

Barista

Tim Horton's
Shelby Twp., USA
07.2018 - 10.2020
  • Operated cash registers and handled cash and card transactions
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Education

Associate of Business Administration - Business Management

Macomb Community College
Warren, MI
05-2025

Skills

  • Dependable and Reliable
  • Operations management
  • Microsoft Certified
  • Detail-oriented
  • Certified Key Holder
  • Time Management
  • Excellent Communication
  • Pos Systems
  • Excels in Time-sensitive situations
  • Team Training And Development

Accomplishments

  • Graduated College as Summa Cum Laude
  • Graduated High School as Magna Cum Laude

References

References available upon request.

Certification

  • CPR/AED Certified

Timeline

Operations Manager

LA Fitness
03.2024 - Current

General Merchandise Expert

Target
11.2020 - 01.2024

Barista

Tim Horton's
07.2018 - 10.2020

Associate of Business Administration - Business Management

Macomb Community College

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