Emma Vigil
San Diego,CA
Summary
Dynamic professional with experience at the University of San Diego, excelling in event coordination and resident engagement. Proven ability in time management and documentation, enhancing community involvement and student satisfaction. Bilingual in Spanish, adept at fostering positive environments and supporting student transitions, ensuring effective communication and collaboration. Passionate about border justice issues and advocacy rights for migrants and refugees.
Overview
4
4
years of professional experience
Work History
Resident Assistant
University Of San Diego
08.2024 - Current
- Facilitated resident engagement through organized events and activities, enhancing community involvement.
- Provided guidance and support to residents, fostering a positive living environment and addressing concerns.
- Collaborated with housing staff to implement policies ensuring safety and compliance within residence halls.
- Mediated conflicts among residents, promoting conflict resolution skills and maintaining harmony in shared spaces.
Conference Coordinator
University of San Diego- Hospitality Services
06.2024 - Current
- Coordinated check-in and check-out procedures for group events ranging from fifty to one hundred fifty, maintaining accuracy and timeliness.
- Served on a student lead staff team of five to facilitate smooth operations in direct contact with guests.
- Managed receipt and tracking of liability waivers and other important documents to ensure efficient workflow and meet operational requirements.
- Acted as a hospitality liaison, providing on site support to address guest requests and resolve issue promptly.
Host
Cove House
05.2024 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest experience.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Assisted in training new hosts on operational procedures and customer service standards.
Office Assistant
University of San Diego, Department of Student Affairs
08.2021 - 05.2025
- Managed scheduling and coordination of departmental meetings and events.
- Assisted in processing student inquiries and providing accurate information.
- Maintained organized filing systems for student records and documents.
- Developed training materials to enhance onboarding for new office staff.
- Increased customer satisfaction by providing professional and courteous front desk support.
Scholastic Assistant
University of San Diego, Department of Student Affairs
08.2022 - 05.2023
- Assisted in developing student engagement programs, enhancing participation and community involvement.
- Coordinated logistics for campus events, ensuring smooth operations and successful execution.
- Managed communication channels between students and administration, facilitating timely responses to inquiries.
- Supported first year students in their transition to college academically.
Education
Master of Arts - International Relations
University of San Diego
San Diego, CA05-2026
Bachelor of Arts - International Relations
University of San Diego
San Diego, CA05-2025
Skills
- Time management
- Documentation and reporting
- Administrative support
- Detail oriented
- Research writing
- Spanish proficiency
Languages
Spanish
Limited Working
Interests
- Involvement in immigration and migration justice and awareness through cross border efforts
- Volunteer Travel
Timeline
Resident Assistant
University Of San Diego
08.2024 - Current
Conference Coordinator
University of San Diego- Hospitality Services
06.2024 - Current
Host
Cove House
05.2024 - Current
Scholastic Assistant
University of San Diego, Department of Student Affairs
08.2022 - 05.2023
Office Assistant
University of San Diego, Department of Student Affairs
08.2021 - 05.2025
Master of Arts - International Relations
University of San Diego
Bachelor of Arts - International Relations
University of San Diego
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