Emma Ward

• Implemented opportunities for joint collaborative projects to generate interest among peers.

• Doing group projects with my peers, and being able to multitask.

•Making sure that every single customer leaves satisfied.

• Maximized sales by keeping areas tidy, fully stocked and correctly priced.
• Performed regular follow-ups with prospects to close deals in a timely manner.
• Developed and maintained relationships with existing clients to ensure customer satisfaction.
• Conducted market research to identify selling possibilities and evaluate customer needs.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Identified customer needs by asking questions and advising on best solutions.
• Prepared and delivered appropriate presentations on products and services.
• Developed and maintained relationships with new and existing clients to increase sales revenue.

• Taking plenty of phone calls daily with customers.
• Bringing in customers for appointments and setting appointments.
• Making 100 cold phone calls daily.
• Identified customer needs by asking questions and advising on best solutions.
• Identified business prospects through cold calling, networking, marketing and database leads.