Albano Muñoz
Brooklyn,NY
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server/Bartender
Soledad by Julian Medina
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Line Cook
Llama Inn
06.2023 - 01.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Bartender
Yosemite The River Restaurant
06.2021 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Miner’s Roadhouse 140
02.2020 - 06.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
JOYA by Cirque du Soleil
04.2018 - 08.2019
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Kitchen Manager
Frida Seafood Restaurant-Bar
03.2014 - 04.2018
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Education
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- High-volume dining
Serverbartenderexperience
7 year
Alcoholfoodcertifications
Sexual harassment, California Food Handler
Possystems
Toast, Soft restaurant, lightspeed, Aloha
Foodexperience
American, Peruvian, Mexican, Latin American, Italian, Japanese
Kitchenexperience
9 years
Certification
California Food Handling
Sexual Harrasment Certification
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Server/Bartender
Soledad by Julian Medina
01.2024 - Current
Line Cook
Llama Inn
06.2023 - 01.2024
Bartender
Yosemite The River Restaurant
06.2021 - 06.2023
Server
Miner’s Roadhouse 140
02.2020 - 06.2021
Server
JOYA by Cirque du Soleil
04.2018 - 08.2019
Kitchen Manager
Frida Seafood Restaurant-Bar
03.2014 - 04.2018