Summary
Overview
Work History
Education
Skills
Timeline
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EMMA WOZAB

Lacey,Washington

Summary

I am relatively new to Washington and love it here. After working in a gym I miss working in the food industry and would like to get back into it. I am motivated with experience and enjoy working closely with others to serve customers. I am an open-minded individual who loves music, art, and cats.

Overview

5
5
years of professional experience

Work History

Service Desk

Planet Fitness
01.2022 - 08.2023
  • Pleasantly greeted customers and asked questions to better determine needs.
  • Handled customer issues with confidence, using problem-solving to provide effective resolution.
  • Informed customers of service specials.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Removed safety hazards, soiled items, and trash from customer areas.
  • Trained and mentored new employees on company procedures and safety protocols.

Crew Member

Burger
06.2020 - 06.2021
  • Mastered point-of-service (POS) computer system for automated order-taking - Deliver food orders to customer - Keep the kitchen clean and orderly - Following established recipes to prepare menu items
  • Maintained high standards of customer service during busy, fast-paced operations - Cross-trained with team members to ensure seamless service - Followed procedures for safe food preparation, assembly, and presentation

Seasonal

Sales Pacsun
10.2019 - 12.2019
  • Stocked merchandise, clearly labeled items, and arranged according to size or color
  • Monitored shopper behavior
  • Informed customers of current store promotions to encourage additional sales purchases
  • Greeted customers and helped with product questions, selections, and purchases.

Carhop Sonic Drive
05.2018 - 10.2018
  • Take orders over a headset intercom, place orders - Make drinks, milkshakes, blasts, and bag food - Maintain a clean and friendly workspace - Cater to the customers’ needs and wants.

Education

High school diploma -

Taylorsville High School
Taylorsville, Utah
06.2021

Skills

  • Safe Food Handling Practices
  • Safety Policies and Procedures
  • Fast-Paced Environment
  • Team Oriented
  • Interpersonal Skills
  • Attention to Detail
  • Food Handlers Permit
  • Effective Customer Service

Timeline

Service Desk

Planet Fitness
01.2022 - 08.2023

Crew Member

Burger
06.2020 - 06.2021

Seasonal

Sales Pacsun
10.2019 - 12.2019

Carhop Sonic Drive
05.2018 - 10.2018

High school diploma -

Taylorsville High School

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EMMA WOZAB