Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makayla Smith

Cheyenne

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Desk

Smart Sports Fitness
Cheyenne
04.2025 - Current
  • Providing excellent customer service and meeting gym members needs to my best ability
  • Maintaining a clean and friendly environment for staff and members
  • Handling money such as opening and closing drawer and processing payments
  • Using computer skills to help with marketing tasks
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Responded quickly to meet customer needs and resolve problems.
  • Experienced with social media and communications platforms.

Barista/Baker

The Hawthorne Tree
09.2022 - 01.2023
  • Complied with health and safety codes to protect staff and customers.
  • Packaged and labeled baked goods, salads, sandwiches with accurate descriptions and ingredients.
  • Frosted and iced cakes, cupcakes, cookies.
  • Measured and served loose teas and herbs in apothecary.
  • Mixed coffee and tea drinks.
  • Cashier/Money management.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Replenished and rotated food items, following correct food cooling and storage procedures.

Snowista

Wyoming Snow Company
05.2021 - 08.2022
  • Made and served shaved ice and gourmet drinks to customers.
  • Cashier/Balanced cash drawer at end of shift.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed and maintained courteous and effective working relationships.

Baker

Mary's Mountain Cookies
06.2019 - 05.2022
  • Complied with health and safety codes to protect staff and customers.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Frosted and iced cookies.
  • Trained staff of hardworking associates.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Filled out inventory and production sheets.
  • Baked gluten-free, vegan and alternative diet treats based on customers' needs.
  • Set heat and humidity temperatures for proof box.
  • Cleaned and maintained kitchen equipment and oven.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
  • Developed new products based on seasonal ingredients, holidays and dessert trends.
  • Cashier/Balanced drawer at end of shift .
  • Managed custom orders as well as door dash orders.

Education

High School Diploma -

East High School
Cheyenne, WY
05.2022

Skills

  • Cash Register Operation/Money Handling
  • Sandwich/Beverage/Menu Preparation
  • Drink Consistency
  • Adaptive and Creative
  • Safe Food Handling Practices
  • Food preparation and safety
  • Safe Knife Skills and Knowledge
  • Counter Restocking
  • Leading Employees
  • Coffee and Tea Expertise
  • Opening and Closing Coordination
  • Cleaning and organizing experience
  • Customer service
  • Cash handling
  • Social media management
  • Time management
  • Effective communication

Certification

  • AHLA Certified Guest Service Professional Making Connections Issued on February 10,2022

Timeline

Front Desk

Smart Sports Fitness
04.2025 - Current

Barista/Baker

The Hawthorne Tree
09.2022 - 01.2023

Snowista

Wyoming Snow Company
05.2021 - 08.2022

Baker

Mary's Mountain Cookies
06.2019 - 05.2022

High School Diploma -

East High School

Similar Profiles

CREATE PROFILE