- Gym Workouts
- Horseback Riding
- Growing herbs, vegetables, or fruits in home gardens
- Reading
- Backpacking and Hiking
- Kayaking
Emma Ziesman
Ames,IA
Summary
Diligent Waitress equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Waitress
Perkins
Ames, IA
02.2025 - Current
- Delivered exceptional customer service to enhance dining experience
- Assisted in food and beverage preparation, ensuring quality standards
- Adapted quickly to fast-paced environment, prioritizing tasks effectively
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress
Jethros
Ames, IA
08.2023 - 03.2025
Gas Station Lead
Kimmes Baxter Country Store
Baxter, IA
09.2021 - 09.2023
- Supervised daily operations to ensure compliance with safety and regulatory standards.
- Trained and mentored new staff on service protocols and operational procedures.
- Managed inventory levels, coordinating restocking efforts to minimize shortages.
- Implemented process improvements that enhanced service efficiency and customer satisfaction.
Education
Associate of Arts - Liberal Arts
Iowa State University
Ames, IA05-2025
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Complaint resolution
- Time management
- Sales techniques
- Sales expertise
Interests
Extracurricular activities
In addition to my academic pursuits, I am actively involved in a range of extracurricular activities that have helped me develop teamwork, discipline, and leadership skills. I participate in recreational basketball and soccer, which have strengthened my ability to collaborate and stay committed to goals, and I enjoy horseback riding, which has taught me a lot patience and focus. Additionally, I contribute to my church group and participate in a reading club, experiences that have enhanced my communication skills and fostered a strong sense of community.
Timeline
Waitress
Perkins
02.2025 - Current
Waitress
Jethros
08.2023 - 03.2025
Gas Station Lead
Kimmes Baxter Country Store
09.2021 - 09.2023
Associate of Arts - Liberal Arts
Iowa State University