Emma Zion
Machesney Park,IL
Summary
Highly motivated, excited to learn, thinks quickly under pressure and remains calm in stressful situations. I am very outgoing and social individual who loves meeting and interacting with new people.
Overview
10
10
years of professional experience
Work History
Medical Aesthetician
Pryor Health
04.2018 - Current
- Developed individualized skin care programs.
- Created repeat business by developing long-term relationships with regular, repeat patients.
- Conducted thorough patient consultations to determine individual goals and develop personalized treatment plans for maximum results.
- Handled busy schedules and stayed on top of key deadlines.
- Laser treatments, including IPL, tattoo removal, co2, cool peel, laser hair removal.
- Wound care and assisting the physicians.
- Charting in Nextech.
- Retail sales and upselling procedures.
- CoolSculpting treatments for body contouring.
- Plasma Pen treatments.
- Microneedling treatments.
- Hydrafacial treatments.
- Advanced chemical peels and skin resurfacing.
- Morpous8 treatments.
- Ultherapy treatments.
- Dermaplaning treatments.
- Infini treatments.
- Analyzed skin condition and made appropriate product recommendations.
- Designed post-treatment at-home care products.
- Assisted physicians with cosmetic procedures such as Botox injections and dermal fillers, ensuring optimal patient comfort and results.
- Assisted in developing monthly promotional campaigns to attract new clients.
- Advised clients on proper home-care regimens.
- Resolved customer complaints and facilitated conflict resolutions.
Esthetician and Eyelash Tech
Lashes By Layci
01.2017 - 01.2022
- Provided clients with knowledge of all cosmetic services being provided.
- Discussed procedures and treatment options with clients.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Enhanced salon revenue through upselling additional services and retail products during consultations.
- Services I offered were facials, eyelash extensions, lash and brow tinting, waxing.
Cocktail Waitress and Bartender
Tropicana Casino
05.2014 - 01.2016
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing daily sales at the end of each shift without discrepancies consistently.
- Boosted customer satisfaction by providing attentive service and promptly addressing any concerns or requests.
- Assisted in training new cocktail waitresses on proper serving techniques, company policies, and customer service best practices.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Checked identification for minimum age for sale of alcoholic beverages.
- Demonstrated exceptional multitasking abilities under high-pressure situations while delivering outstanding customer service consistently.
- Maintained customer satisfaction with timely table check-ins to assess beverage needs.
Education
No Degree - Health And Human Performance
Culver-Stockton College
Canton, MONo Degree - Nursing
Rasmussen College
Rockford, ILEsthetics License - Esthetics
Tricoci University of Beauty Culture
Rockford, IL07.2016
Associate of Arts -
Kaskaskia College
Centralia, IL05.2013
High School Diploma -
F. J Reitz High School
Evansville, IN05.2011
Skills
- Stress tolerance and resilience
- Leadership abilities
- Punctual
- Work Planning and Prioritization
Timeline
Medical Aesthetician
Pryor Health
04.2018 - Current
Esthetician and Eyelash Tech
Lashes By Layci
01.2017 - 01.2022
Cocktail Waitress and Bartender
Tropicana Casino
05.2014 - 01.2016
No Degree - Health And Human Performance
Culver-Stockton College
No Degree - Nursing
Rasmussen College
Esthetics License - Esthetics
Tricoci University of Beauty Culture
Associate of Arts -
Kaskaskia College
High School Diploma -
F. J Reitz High School
Similar Profiles
Yelena GritsaevaYelena Gritsaeva
Plastic Surgery Practice Manager at Pryor HealthPlastic Surgery Practice Manager at Pryor Health
Rachael DosterRachael Doster
Patient Care Coordinator at Pryor HealthPatient Care Coordinator at Pryor Health
Courtney WhiteCourtney White
Patient Care Coordinator at Pryor Health North ShorePatient Care Coordinator at Pryor Health North Shore
Patty WilsonPatty Wilson
Home Health Caregiver at Department of Human ServicesHome Health Caregiver at Department of Human Services
Rahnya Sowell-ChildressRahnya Sowell-Childress
CNA at OSF St. Anthony Medical CenterCNA at OSF St. Anthony Medical Center