Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emma Doan

Trout Run,PA

Summary

Hardworking, motivated young women with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling new tasks with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote a great working environment.

Overview

2
2
years of professional experience

Work History

Server/Host

Stonehouse Signs
Williamsport , PA
04.2024 - 05.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.

Professional Cleaner

Dizzie Lizzie LLC
State College , PA
11.2023 - 03.2024
  • Swept, mopped, and vacuumed floors of all types in industrial and residential settings.
  • Dusted and polished furniture, fixtures, walls, windowsills, and window blinds.
  • Cleaned bathrooms by scrubbing toilets, sinks, showers and tubs, and mirrors.
  • Emptied trash cans and ensured recycling bins were separated properly.
  • Utilized various cleaning solutions according to the type of surface being cleaned.

Bus Cleaner

Fullington Trailways
State College , PA
04.2022 - 10.2023
  • Swept and mopped floors of the bus interior.
  • Cleaned windows, mirrors, and other surfaces inside the bus.
  • Vacuumed carpets and upholstery in the bus.
  • Dusted all surfaces with a cloth or dusting spray.
  • Emptied trash receptacles and replaced liners.
  • Checked for damages on the interior of the bus and reported them to supervisor.
  • Maintained cleaning supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies.

Education

High School Diploma -

Sugar Valley Rural Charter School
Loganton, PA
06-2021

Skills

  • Cleanliness standards
  • Teamwork
  • Creativity
  • Flexibility
  • Critical Thinking
  • Tableside Etiquette
  • Safe Food Handling
  • Table Bussing
  • Guest Engagement
  • Food inspection
  • Professional Appearance
  • Quality Assurance
  • Customer Service
  • Exceptional time management
  • Process Improvement
  • Goal-Oriented

References

References available upon request.

Timeline

Server/Host

Stonehouse Signs
04.2024 - 05.2024

Professional Cleaner

Dizzie Lizzie LLC
11.2023 - 03.2024

Bus Cleaner

Fullington Trailways
04.2022 - 10.2023

High School Diploma -

Sugar Valley Rural Charter School
Emma Doan