EMMAH RAMIREZ
Port Charlotte,FL
Summary
Dedicated and adaptable Criminal Justice student pursuing a bachelor’s degree with a strong commitment to upholding integrity, promoting justice, and supporting community well-being. Leveraging years of fine dining experience, I bring advanced communication, conflict-resolution, and critical-thinking skills developed in fast-paced, high-pressure environments. Recognized for my ability to navigate complex situations with professionalism and sound judgment, I continuously seek opportunities to learn, improve, and contribute meaningfully to organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server and Bartender
The Boca Grande Clubhouse
2023.10 - Current
- Delivered outstanding customer service in a high-pressure environment.
- Oversaw bar inventory management to guarantee stock availability and product freshness.
- Facilitated training sessions for new staff on service protocols and menu offerings.
- Cultivated and sustained relationships with members to uphold business standards.
Server and Bartender
Placida Roadhouse
2025.05 - 2026.01
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed multiple tables efficiently to ensure timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to coordinate food preparation and presentation standards.
- Trained new team members on restaurant protocols and service techniques.
Server
Rum Bay Resort
2020.05 - 2022.09
- Cultivated in-depth knowledge of menu items and specials to enhance customer interactions.
- Facilitated cross-training in various restaurant roles to enhance operational efficiency.
- Surpassed customer service expectations by proactively identifying and addressing customer needs.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Manchester, NH07.2026
Skills
- Report Writing
- Legal Research
- Technologically adept
- Crime Scene Investigation
- Written and Verbal Communication
- Conflict Resolution and Management
Certification
- IS-00907 FEMA Active Shooter: What You Can Do
- IS-00144 FEMA Telecommunications Emergency Response Taskforce (TERT) Basic Course
- IS-00916 FEMA Critical Infrastructure Security: Theft and Diversion- What You Can Do
- IS-00020.19 FEMA Diversity Awareness Course
Timeline
Server and Bartender
Placida Roadhouse
2025.05 - 2026.01
Server and Bartender
The Boca Grande Clubhouse
2023.10 - Current
Server
Rum Bay Resort
2020.05 - 2022.09
Bachelor of Science - Criminal Justice
Southern New Hampshire University